Wanted to add in my voice as well.

Beaverton, Oregon - Frontier customer here. Playing on the PS4 and I've been getting the white screen of death. FFXIV can’t connect with PSN and everything else works just fine. Even all the FFXIV website doesn’t open like it secluded itself from everything, so I can’t leave a customer support ticket to report to them about this (posting this at work computer - shhhhh). Restarted router, restarted PS4, unplugged router and modem, uninstalled and reinstalled, switched to Ethernet cable, and still nothing worked, except now I have to re-update the game all over again. Using my personal hotspot on my phone worked but I’m worried about huge additional fees for using the hotspot to reinstall the updates of more than 20gb worth of data, let alone it would take twice as long to download than downloading with a home connection.

I’m starting to give up hope and already thinking I might never be able to play again, or should unsubscribe. Please don't make me result to switching my ISP to Comcast...