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Thread: Error 214669711

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  1. #1
    Player
    HalcyonFury's Avatar
    Join Date
    Oct 2017
    Posts
    1
    Character
    Halcyon Zeta
    World
    Sargatanas
    Main Class
    Fisher Lv 70
    As Katella showed, the problem is happening right after flagtel.com server. When connection was properly working, there were 3 flagtel servers on the route, so the second one seems to be broken.

    Considering flagtel.com seems to be on the route only for Frontier FiOS, I hoped Frontier could give me some clue, but tech with whom I chatted either did not know how to figure it out or did not care.

    Frontier says they cannot help because the problem is happening after packet leaves Frontier network, so we probably should contact flagtel.com directly, but the problem is, I'm not even sure which company it is, much less how to contact them.

    I created a support ticket with SE just in case they have better idea, but no replies yet.
    (0)

  2. #2
    Player
    KenshinBloodragon's Avatar
    Join Date
    Oct 2017
    Posts
    1
    Character
    Kenshin Bloodragon
    World
    Famfrit
    Main Class
    Lancer Lv 70

    Same Issue!

    As soon as I load up FFXIV, I get this!
    A system error has occurred: -2146697211.
    http://frontier.ffxiv.com/version_4_..._lang=en&time=
    2017-10-22-10
    PC Version
    WIN10
    Frontier DSL
    Ariziona
    I have done all the workarounds! I have deleted my antivirus, I deleted the game and
    reinstalled (which worked, until the next day), can not load into any Final Fantasy sites from pc at all. Even though its listed as a trusted site. So all in all, I am paying for a game, I can not play. I have literally done everything that was posted to fix this! Even tried to contact support through Square Enix, lol that's a joke. Might as well not list it, it doesn't work at all. So here I am using a VPN to make a plea! FIX THIS DAMN ISSUE! This error has been part of this game since launch. Seriously? How can a game work totally fine, no issues at all, then the next day, the dreaded code pops up!
    (0)

  3. #3
    Player
    _Yodai's Avatar
    Join Date
    Jul 2017
    Posts
    4
    Character
    Kodaijin Starfall
    World
    Adamantoise
    Main Class
    Alchemist Lv 70
    Quote Originally Posted by KenshinBloodragon View Post
    As soon as I load up FFXIV, I get this!
    A system error has occurred: -2146697211.
    http://frontier.ffxiv.com/version_4_..._lang=en&time=
    2017-10-22-10
    PC Version
    WIN10
    Frontier DSL
    Ariziona
    I have done all the workarounds! I have deleted my antivirus, I deleted the game and
    reinstalled (which worked, until the next day), can not load into any Final Fantasy sites from pc at all. Even though its listed as a trusted site. So all in all, I am paying for a game, I can not play. I have literally done everything that was posted to fix this! Even tried to contact support through Square Enix, lol that's a joke. Might as well not list it, it doesn't work at all. So here I am using a VPN to make a plea! FIX THIS DAMN ISSUE! This error has been part of this game since launch. Seriously? How can a game work totally fine, no issues at all, then the next day, the dreaded code pops up!
    A lot of people are having the problem, I'm now going on day 3 of this problem. The only thing that works for me is using a VPN or Proxy.

    Each party keeps pointing the finger the other way. ISP to Square, Square to ISP.
    (0)

  4. #4
    Player
    Tayolynn's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    230
    Character
    Tayolynn Medfazyre
    World
    Siren
    Main Class
    Bard Lv 72
    Wanted to add in my voice as well.

    Beaverton, Oregon - Frontier customer here. Playing on the PS4 and I've been getting the white screen of death. FFXIV can’t connect with PSN and everything else works just fine. Even all the FFXIV website doesn’t open like it secluded itself from everything, so I can’t leave a customer support ticket to report to them about this (posting this at work computer - shhhhh). Restarted router, restarted PS4, unplugged router and modem, uninstalled and reinstalled, switched to Ethernet cable, and still nothing worked, except now I have to re-update the game all over again. Using my personal hotspot on my phone worked but I’m worried about huge additional fees for using the hotspot to reinstall the updates of more than 20gb worth of data, let alone it would take twice as long to download than downloading with a home connection.

    I’m starting to give up hope and already thinking I might never be able to play again, or should unsubscribe. Please don't make me result to switching my ISP to Comcast...
    (0)

  5. #5
    Player
    _Yodai's Avatar
    Join Date
    Jul 2017
    Posts
    4
    Character
    Kodaijin Starfall
    World
    Adamantoise
    Main Class
    Alchemist Lv 70
    Quote Originally Posted by Tayolynn View Post
    Wanted to add in my voice as well.

    Beaverton, Oregon - Frontier customer here. Playing on the PS4 and I've been getting the white screen of death. FFXIV can’t connect with PSN and everything else works just fine. Even all the FFXIV website doesn’t open like it secluded itself from everything, so I can’t leave a customer support ticket to report to them about this (posting this at work computer - shhhhh). Restarted router, restarted PS4, unplugged router and modem, uninstalled and reinstalled, switched to Ethernet cable, and still nothing worked, except now I have to re-update the game all over again. Using my personal hotspot on my phone worked but I’m worried about huge additional fees for using the hotspot to reinstall the updates of more than 20gb worth of data, let alone it would take twice as long to download than downloading with a home connection.

    I’m starting to give up hope and already thinking I might never be able to play again, or should unsubscribe. Please don't make me result to switching my ISP to Comcast...
    I would not reinstall. It's not the game, it's the ISP or Square's servers. Personally I wouldn't switch to comcast. I actually got out of them when I went to frontier for general down time. The more of us in this area who complain to Frontier and Square, the better.
    (0)

  6. #6
    Player
    Koengramh's Avatar
    Join Date
    Oct 2017
    Posts
    5
    Character
    Sand Blackthorne
    World
    Coeurl
    Main Class
    Black Mage Lv 61
    Another Beaverton/Frontier customer.

    Was able to log in and visit Square Enix web sites this morning, but this evening it’s back to not working again.

    /sigh
    (0)