Error 214669711

[Aida_Enna]

Does logging in via VPN and then turning it off work? Or do you need the VPN on to log into the data center etc too?

[KeiroKamioka]

Does logging in via VPN and then turning it off work? Or do you need the VPN on to log into the data center etc too?

When GIP suddenly change while connected to game, game will disconnected as 9000X errors.
I assume for security reasons

[Aida_Enna]

When GIP suddenly change while connected to game, game will disconnected as 9000X errors.
I assume for security reasons

Yeah, but once you get the SID to launch the game, you shouldn't need to connect to the square-enix.com servers again, just the game. So people should be able to VPN/proxy the launcher, start the game, then turn it off. I just want to make sure this is the case.

[Murazama]

Yeah, but once you get the SID to launch the game, you shouldn't need to connect to the square-enix.com servers again, just the game. So people should be able to VPN/proxy the launcher, start the game, then turn it off. I just want to make sure this is the case.

My VyprVPN can connect to the FFXIV launcher. Load everything up, and if I disconnect before signing in it won't accept the sign in button, same if I do it after logging in. It'll eventually give an error from Frontier but pertaining to news. If I leave the VPN on it errors out about getting patch data.

[_Yodai]

Same problem here. Beaverton, Oregon, and again frontier internet (100/100 fios).

I get the same drop in connection at the ge-0-0-1.0.ejr02.pao001.flagtel.com [198.32.176.137] hop. Talked to Frontier ISP few times now and they are pointing the fingers all at square's servers. I can get on the game with a VPN or a proxy but it's quite slow. I'm warry of using the vpn or proxy much as I don't want my account flagged with random IP's all over the place.

The only way I'm even able to be on here is using a vpn. SMH.

*sigh*

[Exaria]

I've been using Mudfish (just because I had credits from an issue last year). First time, it logged in no problem with mudfish, then I closed it and reloaded without the VPN and it loaded the game fine. However, this morning it took a few tries to replicate the same.

[ggurman]

Just wanted to ad my "me too."

Location: Beaverton, OR
ISP: Frontier
Playing on PC running Windows 10

I've been having this problem all weekend. I was going to call Frontier this morning, but I've seen too many posts saying that that the problem is not with Frontier but with Square Enix. I sure hope this gets fixed soon!

[KeiroKamioka]

Dear, support I would like to request the connection fix for the frontier users.

I've contact with Frontier customer support and they told me the connection is stopped at the flagtel.com



Since our ISP cannot help this problem, could you fix this problem please?

Dear the Frontier User please do as following.
1. Cmd prompt as Admin
2. please do "tracert na.finalfantasyxiv.com"
3. Please verify the internet connection stopped at flagtel.com

[Katella_Avenlea]

smh.... Flagtel is not going to be Square Enix's Provider.... If you do a traceroute from a different functioning ISP, flagtel is not where the route ends.

The fact that Frontier doesn't know how to even look up who owns an IP is extremely aggravating, but keep in mind the Frontier Support staff answering your messages are not actually technically savy beyond their scripts nor do they understand how internet actually functions.
You can look up who's network something is in.

https://bgpview.io/ip/198.32.176.137

198.32.176.137
GE-0-0-1.0.EJR02.PAO001.FLAGTEL.COM
Announced Prefixes

Country Announced Prefix Prefix Name Prefix Description ASN ASN Description ASN Name
United States (US) Flag 198.32.176.0/24 NET-EP-176 EP.NET, LLC. AS7385 INTEGRATELECOM Integra Telecom, Inc.
RIR Allocation Summery

PREFIX: 198.32.176.0/23
GEOIP COUNTRY: United States (US) Flag
IP ADDRESSES: 512
REGIONAL REGISTRY: ARIN
ALLOCATION STATUS: Allocated
ALLOCATED COUNTRY: United States (US) Flag
ALLOCATION DATE: 9th December 2009

This is whose hop is broken. https://www.integratelecom.com/

The reality is that while its not Frontier's immediate network, they could totally report the issue to Integra and encourage it to be resolved..... and I don't know that they are doing that... especially if we aren't ever getting to any support staff who knows how to even look up whose network they are pointing traffic to.

I actually sent a message myself to Integra today. I don't know that they will care since I'm just one person who isn't technically their customer, but maybe if SE or if more people could start reporting it, maybe we could find someone at Integra who may be willing to investigate and resolve it.

Our traffic is not even leaving the USA's Pacific Northwest, so this isn't Square Enix doing anything wrong.

[Valwynd]

Welp, there's a patch coming in tonight so here's hoping they get it figured out and soon or not even the free VPNs will be good enough.