Error 214669711

[Katella_Avenlea]

I have been contacting them via twitter direct message the last two days and I finally got someone who gave me a case number, and they are supposed to call me in the next 48 hours. I'll report back here what I find out. They are a big company with a lot of customers, so it may take some real complaining to get to an actual department that actually has the knowledge or know how to resolve anything.

One thing to note, I've done more research and 198.32.176.137 GE-0-0-1.0.EJR02.PAO001.FLAGTEL.COM is part of a US IP block assigned to a company named Integra Telecom. While it may not be Integra themselves that is handling this hop, they are the ones who have assigned the IP to whoever is.

Frontier cannot really blame it on SE if their traffic is never even reaching Japan in the first place. If you report it to Frontier again, don't let them tell you it is beyond their control. The reality is that while it may be outside their immediate network, they should actually be contacting the group they are pointing that traffic at, or else they should be searching out assigning a new route for that traffic to go through if it is causing failure to their customers.

I've been able to connect to two other ISP's and the routing that those ISP's are using are successful.

Adding the link I found: https://bgpview.io/ip/198.32.176.137

[CosmicKirby]

Another frontier user here.
Same error, but sometimes failing the version check before the launcher as well.
Los Angeles Area California.

My friends living in Wilsonville Oregon were getting the same error a day or so ago.

EDIT:
A VPN seems to circumvent the problem, so it is most likely an issue with Frontier as an ISP as pointed out earlier.
Either a VPN like WTFast/Mudfish, or a workaround using a mobile connection should 'solve' the issue for now until Frontier hopefully fixes it themselves.

[Exaria]

Having this same issue (am the friend in Wilsonville Oregon)

Been having this issue for a few days. One day it works, the next it does not.

As a temporary fix I've been logging in through a VPN, not sure if anyone else is able to do the same until this is resolved.

[Murazama]

I've tried using VyprVPN, gets me through to the launcher but after that won't push me over into the game itself. Tried WTfast didn't work for me. Frontier really needs to up there game. I looked on DownDetector and there has been people reporting and outage for the last 3 days if not more.

[Aida_Enna]

Does logging in via VPN and then turning it off work? Or do you need the VPN on to log into the data center etc too?

[KeiroKamioka]

Does logging in via VPN and then turning it off work? Or do you need the VPN on to log into the data center etc too?

When GIP suddenly change while connected to game, game will disconnected as 9000X errors.
I assume for security reasons

[_Yodai]

Same problem here. Beaverton, Oregon, and again frontier internet (100/100 fios).

I get the same drop in connection at the ge-0-0-1.0.ejr02.pao001.flagtel.com [198.32.176.137] hop. Talked to Frontier ISP few times now and they are pointing the fingers all at square's servers. I can get on the game with a VPN or a proxy but it's quite slow. I'm warry of using the vpn or proxy much as I don't want my account flagged with random IP's all over the place.

The only way I'm even able to be on here is using a vpn. SMH.

*sigh*

[Aida_Enna]

When GIP suddenly change while connected to game, game will disconnected as 9000X errors.
I assume for security reasons

Yeah, but once you get the SID to launch the game, you shouldn't need to connect to the square-enix.com servers again, just the game. So people should be able to VPN/proxy the launcher, start the game, then turn it off. I just want to make sure this is the case.

[Murazama]

Yeah, but once you get the SID to launch the game, you shouldn't need to connect to the square-enix.com servers again, just the game. So people should be able to VPN/proxy the launcher, start the game, then turn it off. I just want to make sure this is the case.

My VyprVPN can connect to the FFXIV launcher. Load everything up, and if I disconnect before signing in it won't accept the sign in button, same if I do it after logging in. It'll eventually give an error from Frontier but pertaining to news. If I leave the VPN on it errors out about getting patch data.

[Exaria]

I've been using Mudfish (just because I had credits from an issue last year). First time, it logged in no problem with mudfish, then I closed it and reloaded without the VPN and it loaded the game fine. However, this morning it took a few tries to replicate the same.