Squadron Quest will not appear (Maelstrom) and Cannot add friends cross realm

[Digital_Zero]

Date & Time: 10/16/2017
Frequency: Always
World name: Adamantoise
Character name: Zero Noriyuki
Class/Level: PLD/70
Party or solo: Solo

Steps:
1. Interact with Storm Personnel Officer
2. No quest, cannot request promotion


----------------------------------------------------
Date & Time: 10/16/2017
Frequency: Always
World name: Adamantoise
Character name: Zero Noriyuki
Class/Level: PLD/70
Party or solo: Solo

Steps:
1. Click Social
2. Click Contacts
3. right or left click player name
4. subcommands not available



Connection Specs:
Fiber connection
500/mbps down 100/mbps up


■ PC Specs:

Core i7-7700k
32 GB DDR4-3200
EVGA 970 FTW+
Asus Maximus IX Hero