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  1. #1
    Player
    Catapult's Avatar
    Join Date
    Mar 2011
    Location
    Lotus Gardens
    Posts
    3,240
    Character
    Thal Icebound
    World
    Ravana
    Main Class
    Dancer Lv 100

    About payment methods - SE Account management system.

    Hi guys,

    Referencing the following web page:

    http://www.square-enix.com/eu/en/acc...ta/charge.html

    It is reached by clicking on "About Payment Methods" in the SE account management system.

    Crysta can be added to an account in increments of £5/€5, £10/€10, £20/€20, £30/€30, £50/€50, and £100/€100. Since you can start adding at just five pounds or five euros, you won't need to worry about adding too much.
    Even if you don't have a credit or debit card, you can easily and safely purchase Crysta using UltimatePay.
    *100 Crysta cost £1.00 or €1.00.
    *A total of 10,000 Crysta (£100 or €100) can be added to a single Square Enix account.
    This information is outdated since people with access to crysta can now reportedly purchase exact amounts. Can this information please be updated?

    The page http://www.square-enix.com/eu/en/account/crysta/ reached by clicking on "About Crysta" from the SE account management system is simmilarly outdated. It also doesn't show FFXI as a service bearing Crysta, since the account transfers have been made possible.

    Last, but not least, when I look at my account information in the SE account management system, it tells me what my "E-Mail-Adresse 1" and "E-Mail-Adresse 2" is, which is actually the German spelling rather than the English. Please remove the second dash and re-spell as "address".
    (0)
    Last edited by Catapult; 01-07-2012 at 11:14 AM.

  2. #2
    Dev Team
    Join Date
    Jul 2011
    Posts
    223
    Thanks for the descriptive post, Cata.

    Everything you mentioned is indeed in need of fixing. Despite our omnipotence with regards to game-related text, however, Localization has no jurisdiction over the Square Enix Account Management site and its pages, as these are created and maintained by the Community & Service Team (hence all the bugs, amirite Bayohne!?). Sooo, your concerns have been passed along to the proper authorities, and I am told the fixes will be made in the near future.

    Thanks again!
    (5)

  3. #3
    Player
    Catapult's Avatar
    Join Date
    Mar 2011
    Location
    Lotus Gardens
    Posts
    3,240
    Character
    Thal Icebound
    World
    Ravana
    Main Class
    Dancer Lv 100
    Hi guys, sorry to necro-bump this.

    With the recent overhauling of the Square Enix Europe Members website, it appears as if the link for "About Crysta" in the account management system has broken entirely with the link now defaulting to the home page (http://eu.square-enix.com/en for me).

    Not sure where else I could have reported this...
    (0)