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  1. #1
    Player
    Crayge's Avatar
    Join Date
    Mar 2011
    Posts
    31
    Character
    Ka'lowe Khelder
    World
    Excalibur
    Main Class
    Pugilist Lv 60

    Official Download Bought: Product key??

    Heya guys, my cousin is having an issue maybe someone in the community can help with.

    He just bought the game download from the Official SE site here:
    http://store.na.square-enix.com/store/sqenixus/en_US/pd/productID.241996400

    He has set up his SE ID and payment options, but he can't find anywhere it gave him the product key that he needs to activate the game. Is there anyone with experience in the official download process that can shed some light on his situation?

    Thanks!
    (0)

  2. #2
    Player
    Claire_Pendragon's Avatar
    Join Date
    Apr 2011
    Location
    Limsa Lominsa
    Posts
    1,619
    Character
    Claire Pendragon
    World
    Mateus
    Main Class
    Red Mage Lv 100
    In most MMOs, where you can buy the DL, it will usually send you the code in an E-mail.
    As for FFXIV, IDK, but I would suggest looking in spam folders, along with general email.
    (1)
    CLAIRE PENDRAGON

  3. #3
    Player
    Sephrick's Avatar
    Join Date
    Mar 2011
    Posts
    1,900
    Character
    Sephrick Markarius
    World
    Excalibur
    Main Class
    Gladiator Lv 70
    Welcome to the suck.
    (0)

  4. #4
    Player
    Medura's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    826
    Character
    Medura Bloodspiller
    World
    Moogle
    Main Class
    Goldsmith Lv 90
    hmm, didnt we register to se with a code? If he has set payments options, then he has the game, that means he can log on with that same account.
    (0)

  5. #5
    Player
    Reinheart's Avatar
    Join Date
    Mar 2011
    Location
    Subligania
    Posts
    5,831
    Character
    Reinheart Valentine
    World
    Sargatanas
    Main Class
    Warrior Lv 86
    didn't you read the small text on the bottom of the purchase page?

    This is only for the game software, for product key there is another $45.00 fee














    j/k most likely in the e-mail would make sure to check spam like Claire said
    (1)

  6. #6
    Player
    ninesunz's Avatar
    Join Date
    Aug 2011
    Location
    U-DA!
    Posts
    339
    Character
    Nine Sunz
    World
    Hyperion
    Main Class
    Pugilist Lv 50
    lol Rein cruel joke
    (0)

  7. #7
    Player
    Crayge's Avatar
    Join Date
    Mar 2011
    Posts
    31
    Character
    Ka'lowe Khelder
    World
    Excalibur
    Main Class
    Pugilist Lv 60
    Hah! I actually thought about telling him something like that Rein, but at that point I don't think he was in the mood. >.>

    Thanks for the response guys (well most of the responses), he was on last night so he must have figured it out. He didn't tell me what he did, so that likely means it was something embarrassingly simple. ^_^;

    /thread
    (0)