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Thread: help me

  1. 12-07-2017 10:26 PM #1
    Ironbear415
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    Heavy Bear
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    help me

    Hello I have a problem, I try to buy a level booster and it does not stop me, I try to pay with steam and I get an error "Error Code: i2501", I really do not know what to do, I need help, that is the error that I appears, and money in my steam I have so I do not think that's the problem

    You cannot use this function.
    Please contact the SQUARE ENIX Support Center for additional details.
    Error Code: i2501
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  2. 12-07-2017 10:31 PM #2
    Kerwin
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    Kerwin Nindon
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    Best to submit a ticket in game, contact email tech support or visit the tech support forum. (Though good luck on a response.)
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  3. 12-08-2017 03:27 AM #3
    NosamKin
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    Nosam Kin
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    Sargatanas
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    Summoner Lv 80
    according to this it could be a vpn issue:

    https://www.reddit.com/r/ffxiv/comme..._possible_fix/

    this article says to keep bugging them:
    https://www.reddit.com/r/ffxiv/comme...nising_square/

    good luck.
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