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Thread: Wow, really?

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  1. #1
    Player
    Rosuto's Avatar
    Join Date
    Jul 2011
    Location
    Gridania
    Posts
    44
    Character
    Nexus Rosuto
    World
    Lamia
    Main Class
    Lancer Lv 34
    Quote Originally Posted by TheVedis View Post
    What im suggesting is while contacting SE to find out that if you delete the account you do not want, if the other will default to the active.

    since itl only be 1 active character in this instance it should be doable and they should be able to assist you with it
    Interesting thought, I'll try it out. Though I'd figure the initial representative would have given me that solution? Unless they just had no idea. Either way it's a better shot than where I am currently.
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  2. #2
    Player

    Join Date
    Mar 2011
    Location
    Besaid
    Posts
    5,019
    Quote Originally Posted by Rosuto View Post
    Interesting thought, I'll try it out. Though I'd figure the initial representative would have given me that solution? Unless they just had no idea. Either way it's a better shot than where I am currently.
    you would think that, but customer service reps dont actualy know the product they are dealing with, they usualy have a script and a list of solutions in front of them that are also scripted. they are nothing but a glorified automatic answering machine service with options that you have to discuss with them instead of punching i number responses.

    good luck with it though and let us know how it turns out, im sure by the end of the day/weekend SE will probly start addressing the billing issues as they come up, but since this just started this morning they have to get the info on whats happening so that they can deal with the issues