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Thread: Thanks SE...

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  1. #1
    Player
    Delsus's Avatar
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    Mar 2011
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    Ul'dah, where else?
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    Delsus Highwind
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    Odin
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    Red Mage Lv 86
    Quote Originally Posted by darkstarpoet1 View Post
    then you should probably look at the forums more. there's been plenty of ss's shown by people that cannot use crysta as their payment option and click and buy does not accept their credit cards in their country. here's one ss since you claim to have not seen anything so you can no longer use ignorance as a reason.



    if they didn't know there was an issue why have they stated many times over the last year they would be redoing the billing options and would have them ready for payment?

    people spoke about not being able to use click and buy last year before they said they were making it free and were told to hold off worries until they charged. they asked about it back a few months ago when they said they would start this month and they were told not to worry they would have it ready by the time they billed. they now start billing and those same people from last year cannot play because they have no payment options they can use.
    I see a payment option there, but people are that short sighted they believe anything that is said online, I have said it once I will say it again, there have been ABSOLUTLY NO INVESTIGATIONS into click and buy, and the only banks that I have known blacklist them are american banks, also people have said the fact that they are based in the UK makes them shady, all of these point to people dont trust them because they are british, no other reason.

    If you want to throw xxx company are ripping customers off then see here OMG PAYPAL ARE GONNA RIP YOU OFF http://www.google.co.uk/search?q=paypal+scam&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-GBfficial&client=firefox-a just one google search.

    People will say anything to taint a company even if it is thier fault (see people saying SE fail because THEY clicked the wrong button and activated the wrong account)

    No problems with billing people just dont want to use the methods we have been given because they have read something from someone they dont know which holds no weight.

    Link me to 2 official investigations against C&B saying they are shady and I will retract all my statements.

    People have payment options they just dont want to use them, not SE's fault (I know others were promised and arent here but that isnt what we are complaining about right now)
    (1)

  2. #2
    Player
    Griss's Avatar
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    Mar 2011
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    Griss Stilgar
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    Sargatanas
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    Machinist Lv 100
    Quote Originally Posted by Delsus View Post
    People have payment options they just dont want to use them, not SE's fault (I know others were promised and arent here but that isnt what we are complaining about right now)
    Del your my homie from across the pond, but this is a bit of a miss statement. there are multiple people who are flat out unable to pay. no fault of there own just no dice. crysta is not a option, cnb refuses to process them.

    They had over a year to get this stuff straight. And we have been told off and on over said year that they are working on it!

    And here we are, the pay date has come and gone and we are still getting were working on it! were really close guys! And that's what spins my nipple nuts about the whole mess. Even as a person who had no problems with there billing.
    (5)
    An Aware, Informed, and Critical community is vital for the success of a game.
    ~ John "Totalbiscuit" Bain

  3. #3
    Player
    darkstarpoet1's Avatar
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    Mar 2011
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    Darkstar Poet
    World
    Excalibur
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    Carpenter Lv 60
    Quote Originally Posted by Delsus View Post
    People have payment options they just dont want to use them, not SE's fault (I know others were promised and arent here but that isnt what we are complaining about right now)
    this is once again defending due to ignorance. the person showed that ss stating that cnb would not accept payment from their country. crysta is not an option, but they can buy the game card. the problem is the game card is no use since crysta is not an option and cnb will not accept funds from their country.

    if you are given one option and that one option will not accept funds from their country then how would you propose that they pay for the game?

    they did not say they will not use cnb. cbn said they would not take money from their country.

    this was brought up over a year ago and now even though they want the money from those people they still have absolutely ZERO way to pay to play the game.
    (2)


    http://crystalknights.guildwork.com/

  4. #4
    Player
    Delsus's Avatar
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    Mar 2011
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    Ul'dah, where else?
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    Delsus Highwind
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    Odin
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    Red Mage Lv 86
    Quote Originally Posted by darkstarpoet1 View Post
    this is once again defending due to ignorance. the person showed that ss stating that cnb would not accept payment from their country. crysta is not an option, but they can buy the game card. the problem is the game card is no use since crysta is not an option and cnb will not accept funds from their country.

    if you are given one option and that one option will not accept funds from their country then how would you propose that they pay for the game?

    they did not say they will not use cnb. cbn said they would not take money from their country.

    this was brought up over a year ago and now even though they want the money from those people they still have absolutely ZERO way to pay to play the game.
    That guy that posted the pic said nothing, just posted a pic that showed no crysta options, I have never seen the C&B logo with a red cross through, but it allowing the option, they didnt say C&B was not available for them, I assumed they had photoshopped the cross in because they didnt want to use them, there was no text in that post, so until I see otherwise I am still saying it is because they dont want to use C&B because of what nobodies have said online. I also expect the new billing options to be out before the end of the month (is that what Bayhone said cant remember).

    You seem to not know what needs to be done to even have direct CC payment, its not as simple as adding the functionality, you have to have the correct security or you WILL be sued for millions of dollars if CC details are stolen, this is why Sony added a "no sue" clause into thier T&C after the hack, so users cannot sue them if thier CC details were stolen, although this is being investigated because some people think it is unlawful. This is why SE stopped holding CC details so its not thier fault if you CC or bank is compromised and they can have lower security and less administrative overhead.
    (1)

  5. #5
    Player
    Babydoll's Avatar
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    Oct 2011
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    Gridania
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    1,998
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    Cesil Rapture
    World
    Sargatanas
    Main Class
    Arcanist Lv 90
    SE should care. It is not as if they are some prestige selling some product that is extremely limted (like jsk lol). The way their CS reminds me of how chanel would act if a bum walked into their store.

    All I have seen all day is threads of people complaining (and they have the right to do so) about how payments not working, how many mistakes there have been, blah blah. If they are so eager to charge us now they should have all the payments set up properly and read to go.

    I am glad I have not been unlucky enough to have this issue with them.
    (2)