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Thread: Thanks SE...

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  1. #1
    Player
    Delsus's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah, where else?
    Posts
    3,697
    Character
    Delsus Highwind
    World
    Odin
    Main Class
    Red Mage Lv 86
    Quote Originally Posted by TheVedis View Post
    you paid for 6 months im guessing? cuz thats what 48 is for 1 character.

    go to the paytment options and read everything, 4.99 a month for 6 months is the "service fee" before the 3 dollar character fee, which brings you to 7.99 a month.
    9.99 is the month to month option


    yours isnt an SE mistake its a you failing to read mistake, seriously, go back and read the payment options
    I can bet that 99% of billing problems are this or people clicking the wrong thing, when it comes to taking money a system has to be up to scratch or you will be facing huge refund costs or even (in exteme circumstances) lawsuits, which no company wants.
    (1)

  2. #2
    Player

    Join Date
    Mar 2011
    Location
    Besaid
    Posts
    5,019
    Quote Originally Posted by Delsus View Post
    I can bet that 99% of billing problems are this or people clicking the wrong thing, when it comes to taking money a system has to be up to scratch or you will be facing huge refund costs or even (in exteme circumstances) lawsuits, which no company wants.
    yeah, i know i had a problem this morning too, but instead of whining about it, i researched it, and wala, it was my fault

    my payments were being declined cuz i had an out of date credit card on file lol





    in the end one thing i would suggest to those with the "mutiple accounts with wrong one active" situation

    when you contact SE, ask them if you delete the one you dont want if the other will be able to become the active account correctly without a "rebilling" they should be able to do this for you at the least since you wont be using 2 at the same time and being billed for 1 and so on.