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Thread: Payment Methods

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  1. #1
    Player
    Molly_Millions's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    4,086
    Character
    Molly Millions
    World
    Balmung
    Main Class
    Marauder Lv 50
    SE, people are leaving because you don't give them any payment options that actually allow them to pay. Where are your priorities?
    (8)

  2. #2
    Player
    FilthyDisco's Avatar
    Join Date
    Mar 2011
    Posts
    173
    Character
    Filthy Disco
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Molly_Millions View Post
    SE, people are leaving because you don't give them any payment options that actually allow them to pay. Where are your priorities?
    Seriously. Click and buy is the most frustrating source of payment i've ever had to use.
    (4)

  3. #3
    Player
    NarikoStar's Avatar
    Join Date
    Aug 2011
    Location
    Limsa Lominsa
    Posts
    469
    Character
    Nariko Star
    World
    Sargatanas
    Main Class
    Arcanist Lv 100
    Quote Originally Posted by Molly_Millions View Post
    SE, people are leaving because you don't give them any payment options that actually allow them to pay. Where are your priorities?
    Honestly, it's not even that. I sat on the computer/phone for 4 hours yesterday talking to Paypal support who told me that ultimate pay was voiding all 5 of my card types. I got in contact with Click and Buy via email I sent a few back and forth with the customer service who told me "After close examination of your ClickandBuy account, we could find no cause for the issue you described."

    And not to mention I called 35mins prior to Ultimate Pay closing to attempt to find out why 5 of my cards keep getting voided. Only to hear "We're sorry our hours of operation is 9am-4pm EST" wonderful. I'm PST calling at 12:30pm

    I've tried every payment option offered over 5 cards and contacted my bank who tell me it's the service company's voiding my cards. And everyone I've spoken to in Customer support either says "theres no problem" or points the fault at bank/paypal etc.

    Way frustrating.

    It wouldn't have been so bad but I started this process a good week and a half before payment knowing I didn't want it getting down to the last minute but between verification to cards via small charges and confirmations it took me right up to the payment date. Leaving me stuck with loosing 2 of my characters and only paying for 1 for 1month opposed to having 3 characters for 6months.

    SRSLY. /facepalm take my ********* $80.00 USD so I can not have to deal with this shit.
    (6)

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