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  1. #1
    Player
    Fym's Avatar
    Join Date
    Aug 2013
    Posts
    28
    Character
    Fem Cat
    World
    Excalibur
    Main Class
    Scholar Lv 80

    Android Security Token

    I was about to download the android app for the security token, but all the reviews were extremely low and everyone complained that the token was constantly disconnected from their account causing them to be locked out of the game for days while correcting the problem.

    When do you anticipate that the android security token system will be fixed? It seems like this is something Square Enix would want to fix sooner rather than later.

    Fym
    (0)

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Ignore the ratings, just install the token.

    I've personally been using it since it came out (3+ years) and never had a problem. I also haven't bothered to review it either, I probably should, but I'm guessing like most people it just works for us so we just use it and don't even think about that.

    SE give you an emergency removal code to write down/make a note of and despite this, and regular reminders via email/launcher, but still a lot of people don't write this down and complain when they change/lose/upgrade phone and lock themselves out.

    If you install operating system updates to your phone they're a chance it'll wipe the data the security token needs (really depends on the update), but if you have the removal code you just go to the special site, remove it and readd. Personally never had that happen though, but I can see why it might happen.
    (0)