Quote Originally Posted by TheVedis View Post
hopefuly this gets sorted out, its one of those dumb bugs that could only happen due to how we had the game free for the year(since normaly in any mmo youd have activated everything only since there was no pick and choose option)
Yeah I hope so also, don't see what's so hard about switching the active account from one to another.
Even in F2P with P2P dungeons like DDO if you paid for the wrong dungeons and stuff you call them up and they can fix it up for you if they see that you haven't tried that dungeon you bought by mistake and stuff. Pretty sure there is a way for the CS to check if character has been played or not since you paid for it unless the CS don't have access to those data.

If it's me say you paid for the wrong character but on same server, maybe even if its different if there is a log saying the player only played 20min or less on that char in this 2 weeks then most likely they probably got on to tell his friends or w/e they can't get on their regular char so I'll let that one go and try to figure out to turn off the wrong character and turn on the correct one.