When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 10/11/2017 @ 12:20 AM
Frequency: Always
World name: Cactuar
Character name: Haruna Mochizuki
Retainer name: none
NPC name: none
Monster name: none
Class/Level: Dark Knight Level 70
Party or solo: solo
In-game time: 12:55 am Eorzea Time
Area and coordinates: Shirogane ward 7, plot 38 (x:8.7, y:13.4)
Housing: Shirogane
Steps:
1. Try to acces FC room as usual
2. Log out and try again
3. Report bug in game
4. Try buying a new room
5. New room was purchaseable, now own two rooms
6. Cannot use anything in other FC room

Connection Specs
- Type of internet connection/provider: Wi-fi Frontier FioS
- Modem maker/model number: Unknown

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8191.168MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9471.168MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.128GB SYSTEM_FREEDISC_SPACE 23.727GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.342GB SYSTEM_FREEDISC_SPACE 0.295GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.673GB SYSTEM_FREEDISC_SPACE 1846.719GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon(TM) RX 460 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67EF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1996.676 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4095.584 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1474
SYSTEM_GRAPHICS_DRIVER_DATE 7/17/2016 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {06746926-5B81-451E-ABDE-C50BB7F180C0}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 00:00:00
SYSTEM_SOUND 1 - BenQ GL2760 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {16F94109-4793-4AE9-9BB9-2C12B83C2DA6}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A47D50-5F88-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {41B8C840-6018-11E7-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {F8A4F280-5F88-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A567B0-5F88-11E7-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A5DCE0-5F88-11E7-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A4F280-5F88-11E7-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A540A0-5F88-11E7-8004444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A58EC0-5F88-11E7-8006444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A5B5D0-5F88-11E7-8007444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Windows Shell Experience Host
#general - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 27 PPAPI
Adobe Shockwave Player 12.2
Combined Community Codec Pack 2015-10-18
Google Chrome
Katawa Shoujo
Koichoco English Patch 1.1
Mudfish Cloud VPN v4.4.4
SpeedFan (remove only)
Steam
WinRAR 5.50 beta 5 (32-bit)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
UpdateAssistant
En Masse Launcher
Google Update Helper
swMSM
XSplit Gamecaster
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Black Desert Online
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Upgrade Assistant
Onigiri_US
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Elsword version L.170809.1.5
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
McAfee Security Scan Plus
Neverwinter
Tree of Savior (English Ver.)
FINAL FANTASY XIV Online
Moero Chronicle
BLUE REFLECTION
Doki Doki Literature Club
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Windows 10 Update and Privacy Settings
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
KB4023057


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001B34
C:\Program Files (x86)\Razer\RzWizard\RzWizard.exe 00001D3C
C:\Program Files (x86)\Steam\Steam.exe 00002570
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 0000053C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002E5C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002F1C
C:\Program Files\McAfee Security Scan\3.11.599\SSScheduler.exe 00002788
C:\Program Files\Windows Defender\MSASCuiL.exe 00000D8C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001024
C:\Users\marc9\AppData\Local\Discord\app-0.0.298\Discord.exe 000009B4
C:\Users\marc9\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001E10
C:\Users\marc9\AppData\Local\MyComGames\MyComGames.exe 000009C0
C:\Users\marc9\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00001DDC
C:\Users\marc9\AppData\Roaming\uTorrent\uTorrent.exe 00002508
C:\Users\marc9\AppData\Roaming\uTorrent\updates\3.5.0_44090\utorrentie.exe 00002C7C
C:\WINDOWS\Explorer.EXE 00001864
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002108
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000824
C:\WINDOWS\system32\SettingSyncHost.exe 00001C90
C:\Windows\System32\RuntimeBroker.exe 000028E0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002710
c:\windows\system32\sihost.exe 00000960
c:\windows\system32\svchost.exe 00002470
c:\windows\system32\taskhostw.exe 00002580


Browser Information
- Name and version of the browser currently in-use: Google Chrome version unknown