Trouble setting up payment, please help while I can still post :o

[totallynotme]

I have 2 character slots, would like to delete one, can't find how, currently looks like this:



There is no delete button. I'm afraid they'll use 300 crysta for the "empty character slot" and I won't have enough left to reactivate my actual character.

I've added 1000 Crysta to my account, which I think is what I can see under "Review Service Fees".



I can not find any information suggesting that this Crysta will automatically be used to pay for my character(s) (remember I only want one, and not the unused one!)

So I figured maybe the first image means both are about to be a cancelled, so all I have to do is reactivate the "Talice" one, so I try but it says:



No mention at all of the new period, just the old one, and it says 0 crysta, not 300 or 699 or 999, so I'm puzzled. I've worked with computers for 11 years and can't figure this out, hoping someone else can help me set it up.