Where is the discount?

[Crica]

Why do they separate the service fee from the initial character fee?

No one can even play the game unless they have a character, so no one would ever pay the service fee only...

[Rane]

Some of the information on the billing site is out of date. For instance, when reading the FAQ on Crysta, it still says that it can only be purchased in increments of 500, 1000, etc. However, they've already said that the system is changing so that you can specify the exact amount of Crysta to purchase.

The problem is that it's hard to tell exactly how much of the website is out of date. Considering that billing goes live tomorrow, this isn't a good thing. I know that they have a lot going on with the revamp of FFXIV, but providing customers with accurate information regarding billing should be a top priority.

Beyond that, I'm hopeful that they streamline their billing system come 2.0. It's too convoluted now, with the "account basic service" being separate from "options" such as characters. Considering that a character is necessary to play the game, it doesn't seem like much of an "option", which is confusing to many people. And when people DO figure out what's going on, I don't think they appreciate it much.

As a side note, I really hope that they remove the character fee entirely for 2.0. I'd like to start a new character to experience 2.0 from the ground up, but I'm not going to do it if it means I have to either pay more or dump my current character.

[Luvbug]

Tell me what's wrong with this please?

[TheVedis]

Tell me what's wrong with this please?

i see the basic service fee + 2 characters, so unless you DONT have 2 characters, it looks right to me

[Luvbug]

Yup you are right...forgot it was on the 180 bulk lol... omg I'm such fool -_-... /hides

[Fiosha_Maureiba]

It gets tricky if you don't want both characters for 180 days and only one of them, but still want the discounted service fee.

[NamudNevets]

I got the 6 month plan an deleted my 2 alts and made sure they were unselected when I went to billing. Total- 47.94, thats 29.94 + 18 for the 6 month char. It was rly not that hard at all, the payment, the math, the site navigation. IDK why its so hard for everyone. I put the payment site in the 2nd post so it would b seen by all easy.