Stuck

[Iterion]

I transferred to Zalera as part of the population reduction and balancing incentives program when it was a preferred server. Thus it was free. However, there's a couple problems. 1) I never recieved the bonus items after transferring despite numerous support requests. 2) There is no record whatsoever of when I transferred whatsoever. Also despite numerous support requests.

[ManuelBravo]

what items are you missing? have you made sure to go trough all of your mail? if it's at it's limit you may not get it right away.

[worldofneil]

When did you transfer? Zalera hasn't been a preferred world since July 18th. Or have you had this problem that long?

The only item you would have got would have been the golden chocobo feathers (although 10 of them, but they come as a single stack). They're automatically deposited in your inventory when you change server, assuming you had inventory space that is.

I'm afraid SE don't do any support through these forums though, this is for players to help other players. If the GMs sent you to the forums, then they probably meant for you to file a bug report. If that was the case, you want to go here and create a thread with details. Make sure you follow the template in the stickied thread there otherwise it'll be rejected. They never actually reply to the threads, but they do move them around so you'll be able to get the status from that.

Hope this is of some help!