Results 1 to 2 of 2
  1. #1
    Player
    Xeon's Avatar
    Join Date
    Jan 2013
    Posts
    380
    Character
    Corsel Bandon
    World
    Hyperion
    Main Class
    Gladiator Lv 70

    Cant login due to suspicious activity.

    Long story short. My game crashed while playing this morning, so when I tried to restart, it told me that I was suspended due to suspicious activity.

    I bought FFXIV In 2012 I want to say, and the e-mail address I used for my account then is no longer in service. I didn't think way back then to update my e-mail, so I cannot reset my password and don't know any other way to regain access to my game. Nobody else uses my computer, and I have never played my account on anybody elses system or anywhere else than home, so I dont even know how it would lock me out.

    Am I totally screwed here? Never happened to me before.
    (0)

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    It sounds like you don't have a one-time password on your account and because of that every time you change IP address it means it will lock you out and force you to change your password. Basically when you get up and running again, add one to your account. You can just use the Android or iOS apps for free.

    Unfortunately though you need to contact SE support, these forums are just for players to help other players so we can't help you. Sorry!
    (0)
    Last edited by worldofneil; 10-07-2017 at 03:15 PM.