I have the same problem, contacted support and they told me it was my bank...even though I tried 3 different payment options...don't even bother contacting support, they're useless in this regard, your best bet is trying to use paypal and buying crysta...but even thats wonky, one of my crysta payments errored out on ses website and the funds are holding..same support agent told me it could take 24-48 hours to go through if it even goes through at all..hurray.