ShopTo Campaign is failure!

[Niqote]

The person who posted above you in the other thread you got mad in wrote where to get the codes.

I am not happy with the inability to purchase the item i want (time card) but it is going to serve us all better to stay calm and actually try looking for solutions/asking questions to shopto.

Ah, and the campaign information did actually tell you where to get your code on thier website, ill copy paste below for clarifications.

How to Receive Your In-Game Item Codes
-After completing your purchase, you can find your promotional code in the order section of your ShopTo account. Click on the product line, and then select the active code tab to get your code!

Firstly I agree that this Shopto arrangement is a mess and everyone complaining is correct. However, I was lucky and managed to buy the last time card yesterday (checked out at the same time as a friend and his was removed during checkout due to stock - so sorry, my friend!)

So I'd like to clear up a few queries people have.

1. You absolutely do not need to enter a credit card. I didn't make an account at all. If you have PayPal just use express checkout and avoid the pain. It will create the account and log you in automatically without a card that way, though if you switch computers you will need to reset your password since they never let me set one in the first place.

2. It took about two hours between receiving my payment confirmation email from Shopto and the order actually showing up on my account. This was stressful. Apparently their support staff answer quickly if you open a ticket, according to a friend.

3. To view the code, which is really non-obvious, you go to Orders. If your order is there with a status of Processing or something more advanced, click it and right at the bottom under your address there will be a button to claim your code. Doesn't seem to work for preorders, but unshipped orders will still issue a code.

Good luck everyone, hope there's a big restock as soon as possible.

Edit: It really is frustrating that they are totally out of stock only a hour after the campaign launch, I am definitely with you on that one.