(EU/PAL) In-Game Item Campaign with ShopTo!

[Satria]

Just put the damn thing on MogStation now, for God's sake ! SE can't make an EU promotional campaign to save its life. Many of us waited for months to get this promotion, and it's so badly, badly done it's insulting ! I'm getting fed up giving money to incompetent thieves.

Why did they even bother with ShopTo ? They went out of stock minutes after the announcement, and a HUGE portion of the players I know won't even get the chance on getting the items they waited for so long, and we barely got any communication from SE, only that they were working on something.

Get your shit together

[BillyKaplan]

Managed to order a time card earlier, and for a while it all seemed fine, but now I check and the order is blank, says it's for £0.00 but they still charged me for the original sum of the time card. The time-card doesn't show up on their site search either. Just opened a support ticket but this is the definition of a scam. I'm really disappointed in SE for partnering up with them.

[WizzNL]

^ This. I've been using Shopto since January 2009 and haven't had any problems with them. Their website is hilariously out of date but they aren't a dodgy company. Didn't manage to get a qualifying game yesterday, so hopefully they get some more stock in soon. Got my eye on the Tomb Raider game ideally, though Dragon Quest Heroes looks interesting as well.

I dont know if they are a dodgy company, but a simple google shows they had enough issues in the past. And the way their website works is just ridiculous. I'll wait till the items get put on the Mogshop or just pass on the items.

[Lambdafish]

You do realise that many players - myself included - have been very patient for a great many months whilst offering constructive criticism at every turn only for the exact same mistakes to be repeated over and over, right? ... very irritated at being treated like second class customers.

Yes, many players including myself. Difference here is that we HAVE had communication about the stock from SE, and the problem is easily explained. This has nothing to do with previous campaigns because the problems there involved difficulty of access, magazines which didn't exist and having to jump through hoops to get the items. This campaign is easy to access, available to everyone, and I trust the company from previous experience. The only issue is stock (which I will reiterate, SE has acknowledged publicly), and people not understanding how to cancel orders and how preorder codes work.

Difference between me and everyone else is I see the campaign and see that once the dust settles I will easily get my items, whereas others see the world ending because the items are sold out during the mad rush.

[Hezza]

I feel the frustration is justified as ShopTo have got to realise that they made a fuck up for not having sufficient stock and SE have seen the problem (again) by not grasping how big the EU fanbase is and our demand for the items.

It should have gone to Mog Station with all things considered. More cash directly for SE and ease for ALL countries...

[Kingkie]

This is such bullshit, you're not able to register without a credit card. What is this the 90's?

[Bex]

There's an issue with not being able to register with the Shopto site if there's already an account at that address registered. So couples, flatmates, whatever, if your credit cards' billing address are registered to the same address, it won't let you create an account with that address.

Anyone know if this will be an issue. Will people at the same address have to pay on one shopto account and will they get the codes for every thing they order? Like multiple codes for multiple game time cards even if it's paid for by one credit card?

[ErryK]

Backordered items count towards the promotion, and you will receive your code once your item dispatches (or is shipped).

[Orbiaus]

Ahh I remember ShopTo I used to use them before some incident with hacking. I'd rather not put info on that site. Maybe SE will put on Mogstation eventually.

[Saradain]

Cannot even login to ShopTo, either gives a blank page (when trying a straight login) or gives a blank notification window (when logging in when back-ordering)...Not to mention I receive an instant scam e-mail under ShopTo guise when they sent me an e-mail about successfully registering, trying to make me click a false link instead of the real one...Two e-mails, on same exact second. Reputable site? Ehh...