(EU/PAL) In-Game Item Campaign with ShopTo!

[Giniroryu]

I messaged Shopto's customer support about this and have yet to receive any reply.
Was hoping an FFXIV mod might know something because Shopto's support must be absolutely swamped right now.

Oh, I hope you get an answer soon. Share it here if you would be so kind, please, I have to yet create an account because we want to know about this first.

[AmalahRose]

Oh, I hope you get an answer soon. Share it here if you would be so kind, please, I have to yet create an account because we want to know about this first.

I will, hope they answer soon.

Edit: I finally got a response but it was a copy and paste answer about back orders that had nothing whatsoever to do with my question. I've replyed back to them and now the waiting begins again...

[djr]

Is this the promotion we in Australia should be using, or is something else coming our way? Thanks.

[tracytigress]

I was going to back-order, but it seems you have to register to do so, -and- you have to add your credit card details to register so they can "check them", even when I have no plans to use my card to pay since I use Paypal only.

I guess I'll wait and hope the gametime cards are restocked before the 20th after the waiting list is cleared.

[Nezerius]

even when I have no plans to use my card to pay since I use Paypal only.

You can set paypal as the default payment option, after creating an account.

[tracytigress]

You can set paypal as the default payment option, after creating an account.

Maybe you can, but they still want you to give them your credit card details to create that account.

[Opus]

I play with an EU acccount but don't live in the UK so I tried to use a Mail Forwarder. Unfortunately I couldn't register on the retarded ShopTo website because my forwarding address is 1) too long and 2) has a slash "/" and dash "-" in them.

It seems that even if I can order (PS4 time card as I already own other titles) they don't have the stock and I won't get a code even if I pay now as I will have to physically receive the order in order to get a code. It also seems that at the start of the event, most of the items are on back order.

Wow. I gotta hand it to Square Enix to choose a piece of shit like ShopTo.

[Izayoichan]

I am fine with online, but then it has to be a place where one can order digital codes and not just physical games/items. A large part of us does not live in the UK, some of us outside the European Union and I would never bother to order a game from a site where I would have to pay for them to send it too me. I'd buy it where I live, or from a site that offered digital codes. I also think having digital download codes would remove the problem of items going out of stock as we have seen here.

II hope SE comes with some kinda clarification here, as I would really prefer not to back-order and then have to wait an unknown amount of time for the codes

[Aronys]

It's been 24 hours now since they took my money for my order and still no codes. My Order tab is empty still... But the money went through and they sent me an email that confirms my order.
I feel scammed at this point, and I had to spend £47 because of shipping costs, since I don't live in UK.

SE, your playerbase is being cheated on your own promo, and your reputation is falling drastically. Fix this!

[Rufalus]

It's been 24 hours now since they took my money for my order and still no codes. My Order tab is empty still... But the money went through and they sent me an email that confirms my order.
I feel scammed at this point, and I had to spend £47 because of shipping costs, since I don't live in UK.

SE, your playerbase is being cheated on your own promo, and your reputation is falling drastically. Fix this!

Hopefully the order page will update Monday if you've been charged already. If not then try Shopto's support. I did use them a few times before this campaign and the website is a bit crummy and slow to update but they do send the products.