(EU/PAL) In-Game Item Campaign with ShopTo!

[Lakukisu]

Hello all!

We would like to give an update regarding the ShopTo campaign.

First of all, thank you for your patience on this topic while we looked into the situation to find a resolution with ShopTo regarding stock issues. Please see below a summary of the current situation.

Game Time Card Availability
We are aware that game time card stock has been an issue for many players since the start of the campaign, and that many customers are currently awaiting their item on backorder.

While we cannot give a specific date for the time being, we can say that all orders made so far will be fulfilled and that those who have ordered a game time card as part of the campaign will receive their codes to obtain the in-game items once their order is completed.

For those who have not ordered and are waiting for the items to come back in stock, please rest assured that we are working hard on plans to re-stock game time cards and make them available to a larger number of players during the campaign period. We will provide a separate update regarding game time card availability as soon as we are able.

Orders on Square Enix Titles That Are Currently on Backorder
All orders that are currently on backorder will be fulfilled, and codes to obtain the in-game items will be provided. Stock can vary for each different title, so some orders will be fulfilled earlier than others, but please rest assured that all will receive in-game item codes once the order has been completed.

If you have an order that is currently on backorder, you will be notified by ShopTo when the order has completed and the item has been shipped – at that point, you will be able to retrieve your code from your ShopTo account page.

Future Stock of Qualifying Square Enix Titles
In addition, stock for certain titles will be replenished gradually over the coming days as they become available. ShopTo will announce on their Twitter feed each time an item is made available, and will regularly update the campaign microsite to give customers a clearer idea of which items are out of stock. Please bear in mind that stock of certain titles may be limited, and some items will be restocked earlier than others.

We and ShopTo would like to offer our sincere apologies for the inconvenience caused.

[Dzin]

I checked on their website to purchase one of the items, and was quite disappointed to see that all the games were described as being English only.

Is it really the case? I wanted one with French subtitles minimum.

P.S.: I do not intend to add bad comments just for fun, but would like to add my opinion to this: this event is really disappointing.

[Mekhana]

What about us players from the rest of the world?

[blindfoldedkaos]

What about us players from the rest of the world?

like where, pretty sure off the top of my head, your account is ether an NA account or an EU account

[Lambdafish]

I checked on their website to purchase one of the items, and was quite disappointed to see that all the games were described as being English only.

Is it really the case? I wanted one with French subtitles minimum.

P.S.: I do not intend to add bad comments just for fun, but would like to add my opinion to this: this event is really disappointing.

This is technically a UK event that has the added benefit of being accessible by the rest of EU, shopto is a UK website, so it is understandable if the games are English only. Judging by previous events, France may get its own campaign (I believe the French campaign was far superior to the UK one last time).

[Yasminou]

This is technically a UK event that has the added benefit of being accessible by the rest of EU, shopto is a UK website, so it is understandable if the games are English only. Judging by previous events, France may get its own campaign (I believe the French campaign was far superior to the UK one last time).

Actually this is the French campaign as well. It appears on the French Lodestone (it also appears on the German Lodestone).
Dzin: most PAL games are actually translated in several languages now, only the box is not. WoFF, FFXV and other games should appear in French on PS4 if your PS4 is set to French.

[Lambdafish]

Actually this is the French campaign as well. It appears on the French Lodestone (it also appears on the German Lodestone).
Dzin: most PAL games are actually translated in several languages now, only the box is not. WoFF, FFXV and other games should appear in French on PS4 if your PS4 is set to French.

Oh, then even better. I just looked it up too, and it seems that PAL games are translated based on the system language as you said (at least that is definitely the case with FFXII: zodiac age).

[Levan86]

snipped

Thanks Lakukisu, so it is pretty much confirmed that we are still getting our codes even if the backorder or the pre-order item are fulfilled way past the due dates?
The item i bought for this promo is the steel case edition of ff12 and it is on pre-order and supposedly will be released on 12 october (I already fully Paid it start of the campaign), so i am a bit worried regarding this.

[EliteKittenFace]

Future Stock of Qualifying Square Enix Titles
In addition, stock for certain titles will be replenished gradually over the coming days as they become available. ShopTo will announce on their Twitter feed each time an item is made available, and will regularly update the campaign microsite to give customers a clearer idea of which items are out of stock. Please bear in mind that stock of certain titles may be limited, and some items will be restocked earlier than others.

Good Morning,

Apologies for asking this again but this doesn't really answer my question, what is being done about titles such as "World of Final Fantasy ps4" and "Just Cause 3"? Both of these titles are supposed to be included in the event, however neither of them are being made available even for back order on the shopto website, is there a plan for these to be included still and should shopto be allowing back orders or have you decided to no longer include these titles?