Where is the problem with this connection issue?

[Snow_Princess]

Good luck! Hopefully they can tell you why you're being routed like that. ...or figure out why they're routing like that because it could be a mistake. I don't know enough about gritty networking details or how routing tables are set up, but it could be the case that their hardware's unaware of the NTT Chicago hub, or it was down at their last check, or something else and it was determined that the "better" prioritized route was to NYC. It's probably adjustable although it might require someone with more authority than a customer service tech or a field agent to handle.

They are blaming it on SE:
http://forum.square-enix.com/ffxiv/t...-extra-routing.

Reaching destination = success I guess, this is more proof for me SE really needs to test in less then optimal conditions for their coding. The game is way too picky what happens on a single packet loss or how the game is effected by 70-80 ms vs 130-150 ms

Basically I am blaming both, SE for the coding, expecting perfect net, and my ISP not understanding what quality is.