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  1. #1
    Player
    SummerSkies's Avatar
    Join Date
    Sep 2017
    Posts
    4
    Character
    Summer Skies
    World
    Omega
    Main Class
    Bard Lv 100

    FFXIV_dx11.exe+E377C8 HELP :( Teleported to Dravanian forelands.

    This is the bug crash report - https://gyazo.com/122b818b0a3ca4b7232f4ac9f58800ca that will show you all the errors i got

    Date & Time: 26/09/2017 16:00
    Frequency: everytime i try to load in
    World name: Omega
    Character name: Summer Skies AND Glenn D'oerba
    Retainer name: none
    NPC name: None
    Monster name: none
    Class/Level: AST 70 AND 70 Ninja
    Party or solo: Party
    In-game time: i dont know
    Area and coordinates: Teleported from bentbranch meadows to Dravanian forelands
    Housing:
    Steps:
    1. was teleporting all over doing fates for challenge log (not heavensward areas)
    2. teleported to dravanian forelands
    3. got the error
    4.ffxiv stopped working so i tried to log in, started loading in and it broke again
    5. changed launcher to dx9 and tried again, still broke
    6. changed graphics down, still broke
    7.tried logging into another character who is in lavender beds, loaded in just fine
    8. its just Summer Skies :(
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider: excellent / virgin media
    - Modem maker/model number: the most updated one lol idk

    ■ PC Specs click the link its my specs. otherwise basic ones
    graphics card: GTX 1070 8GB
    motherboard: Asus x99-A II: ATX 6GB
    CPU: Intel core i7 six core processor i7-6800K
    https://gyazo.com/0f55daf67cc05ee3947554341bc639d8

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
    SYSTEM_CPU Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz (12 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS 0801
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16294.871MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18726.871MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 445.809GB SYSTEM_FREEDISC_SPACE 32.367GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 1480.696GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8119.938 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8147.436 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
    SYSTEM_GRAPHICS_DRIVER_DATE 5/1/2017 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8119.938 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8147.436 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
    SYSTEM_GRAPHICS_DRIVER_DATE 5/1/2017 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {516A72AD-2D7D-484D-AF3C-F37C3821237C}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7548
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/30/2015 00:00:00
    SYSTEM_SOUND ASUS VP247-0 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {3FBAF099-D0DC-4D54-BB35-FC601EE2240C}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0026
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/15/2017 00:00:00
    SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {9602C7C7-6DA6-4A6E-8440-7F888B1A7E40}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7548
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/30/2015 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {96D58F9C-1153-4E0D-B4D6-E7E7F1654E1E}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7548
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/30/2015 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F2814630-1396-11E7-8001444553540000}
    SYSTEM_INPUT_NAME Wacom Tablet
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {57F84F70-A742-11E6-8002444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F282A5C0-1396-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Wacom Tablet
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {57F9AF00-A742-11E6-8003444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A96C83A0-1397-11E7-8003444553540000}
    SYSTEM_INPUT_NAME Wacom Tablet
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {57FA4B40-A742-11E6-8004444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
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    Last edited by SummerSkies; 09-27-2017 at 01:17 AM. Reason: Happened to another character