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  1. #1
    Player
    brttnyboyd's Avatar
    Join Date
    Sep 2017
    Posts
    1
    Character
    Brttny Boyd
    World
    Zalera
    Main Class
    Summoner Lv 61

    Problem with actions not properly transferring to Hot-bar

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 9/23/17 11 :59 am
    Frequency: all the time
    World name: Zalera
    Character name: Brttny Boyd
    Retainer name:
    NPC name:
    Monster name:
    Class/Level: Scholar Lvl 61
    Party or solo:
    In-game time:
    Area and coordinates:
    Housing:
    Steps:
    1.
    2.
    3.
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider: Cable/Charter
    - Modem maker/model number:

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\charley\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
    SYSTEM_CPU AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS F2
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16346.848MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18778.848MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.208GB SYSTEM_FREEDISC_SPACE 385.991GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.318GB SYSTEM_FREEDISC_SPACE 437.704GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS Radeon (TM) RX 470 Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8139.074 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8173.424 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\c0317685.inf_amd64_f4ed8f05a31c5d2d\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0317685.inf_amd64_f4ed8f05a31c5d2d\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0317685.inf_amd64_f4ed8f05a31c5d2d\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0317685.inf_amd64_f4ed8f05a31c5d2d\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0676.0000
    SYSTEM_GRAPHICS_DRIVER_DATE 9/4/2017 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {3D829001-14B8-4344-86D2-3A37FF3DD8D6}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7553
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/7/2015 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {45EB7858-A742-433F-8839-41DAA7DF4CE4}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7553
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/7/2015 00:00:00
    SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {60B074EC-AECC-4B03-83FD-5D5F7632D611}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7553
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/7/2015 00:00:00
    SYSTEM_SOUND 4 - E241i-B1 (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {665288F4-85C6-42BF-8B8B-E66B529DF782}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 11/30/2016 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {33BC2390-6ACC-11E7-8001444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {33E22220-6ACC-11E7-8002444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {33E5F2B0-6ACC-11E7-8004444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    FINAL FANTASY XIV Support Center - Google Chrome
    Switch USB
    Windows Shell Experience Host


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Flash Player 27 PPAPI
    CHIRP
    EasyGPS 5.79.0.0
    Google Chrome
    VIA Platform Device Manager
    Steam
    Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24123
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24123
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
    Google Toolbar for Internet Explorer
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24123
    Platform
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
    Google Toolbar for Internet Explorer
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24123
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    MD_380
    Google Update Helper
    REALTEK Wireless LAN Driver and Utility
    Adobe Acrobat Reader DC
    Cisco LEAP Module
    AMD Settings
    Killer Performance Suite
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    Asmedia USB Host Controller Driver
    PL2303 USB-to-Serial Driver
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Google Drive
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    AMD Software
    McAfee Security Scan Plus
    Vulkan Run Time Libraries 1.0.39.1
    Vulkan Run Time Libraries 1.0.51.0
    Vulkan Run Time Libraries 1.0.54.0
    Catalyst Control Center Next Localization IT
    Catalyst Control Center Next Localization JA
    Catalyst Control Center Next Localization CHT
    Catalyst Control Center Next Localization NL
    Killer Bandwidth Control Filter Driver
    AMD Settings - Branding
    AMD Settings - Branding
    Catalyst Control Center Next Localization TR
    Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24123
    Killer Network Manager
    Catalyst Control Center Next Localization DA
    AMD Radeon Settings
    Catalyst Control Center Next Localization TH
    Catalyst Control Center Next Localization FI
    AMD Software
    Catalyst Control Center Next Localization CHS
    Catalyst Control Center Next Localization RU
    Catalyst Control Center Next Localization HU
    Catalyst Control Center Next Localization BR
    Catalyst Control Center Next Localization NO
    Catalyst Control Center Next Localization DE
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    AMD Problem Report Wizard
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
    Killer E240x Drivers
    Catalyst Control Center Next Localization ES
    AMD DVR64
    Catalyst Control Center Next Localization KO
    Catalyst Control Center Next Localization EL
    Catalyst Control Center Next Localization PL
    Catalyst Control Center Next Localization FR
    Catalyst Control Center Next Localization CS
    Catalyst Control Center Next Localization SV
    Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24123


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000017CC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000015C4
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000023C8
    C:\Program Files (x86)\VIA XHCI UASP Utility\usb3Monitor.exe 00002300
    C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 000009C4
    C:\Program Files\Killer Networking\Network Manager\NetworkManager.exe 000022E8
    C:\Program Files\McAfee Security Scan\3.11.599\SSScheduler.exe 00002334
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002070
    C:\Program Files\Windows Defender\MSASCuiL.exe 00002008
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000014E4
    C:\Users\charley\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000A18
    C:\Windows\Explorer.EXE 00001274
    C:\Windows\System32\RuntimeBroker.exe 00000060
    C:\Windows\System32\bcastdvr.exe 00001174
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000B24
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001110
    C:\Windows\system32\ApplicationFrameHost.exe 0000154C
    C:\Windows\system32\DllHost.exe 00001ED0
    c:\windows\system32\sihost.exe 00001038
    c:\windows\system32\svchost.exe 00001610
    c:\windows\system32\taskhostw.exe 000008E0


    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    (0)

  2. #2
    Player
    Pence's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    1,455
    Character
    Bravo Whiskey
    World
    Ravana
    Main Class
    Arcanist Lv 90
    Read the template and try again sunshine, crucial information is missing.
    (0)