Click and Buy and Crysta? Garbage, SE

[Yves]

I liked this game. It has it's flaws and good days and bad days and while the dev team has done some amazing things and shared their plans with us CAN YOU REALLY NOT DEVISE A MORE STRAIGHTFORWARD BILLING SYSTEM?

I mean, come on - in this day and age you could at least be reasonably efficient. Click and buy? Are you kidding me? This hunk of garbage service literally does not let you easily unregister existing credit cards. I am going to pay for my girlfriend's account but guess what? I can't do that with the same card?

Maybe I can add Crysta? Ok, really? Crysta is just an online version of Chuck-e-Cheese tokens that you use to buy pencil erasers from the redemption counter. Oh, and the great thing about that - you can ONLY buy even amounts of Crysta while the billing service is an uneven amount of money. This means that every transaction it is mathematically to avoid breaking even unless I maintain the account for an incredibly long amount of time to which point the equation finally is equally spent.

Why is paying for your product harder than cancelling or enrolling for a gym membership? I bought a used car with more ease than this. My college tuition and student loan process is about 8 steps shorter than this. My FAFSA took less time than setting up a billing account with your company.

Enjoy the steep dropoff this week and you probably want to look into firing whoever thought this garbage up.

[Zemeckis]

I find your sig racist

[Kaizlu]

I wasn't able to use C&B - outside of the US.

Crysta was the only option, and I used Paypal. I only paid what was needed. No even amounts or things. Or is that option unavailable in your country?

I mean, yeah - it would be better if it was a direct transaction instead of using C&B or Crysta. But right now you can pay the exact amount you want.

http://i.imgur.com/jivfM.jpg (FABULOUS proof #1)

http://i.imgur.com/i8neL.jpg (FABULOUS proof #2)

[Meow_Zedong]

By using Crysta, you are charged 999 Crysta per month. You can buy Crysta in increments of 500. You are losing a penny a month.

BIG DEAL

[Meow_Zedong]

And yeah, like the above poster mentioned, if you use PayPal you can buy whatever amount of Crysta you want. Problem solved.

[Kailea_Nagisa]

did we really need another thread on this? OP is horribly late to the "OMG payment sucks" train as well ;p

I have my account set to Crysta, and I bought some in about... *thinks* a minute?

[Yves]

By using Crysta, you are charged 999 Crysta per month. You can buy Crysta in increments of 500. You are losing a penny a month.

BIG DEAL

Sure, but the principle is the issue. This is actually an old carnival scam that originated in Europe and is illegal in a majority of the world. If my penny isn't a big deal then charge me for it without the facade.

But let's do the math, just so you can see the joy of how this works.

-1,000,000 subscriptions a month
-$0.01 overage charged per account
-$10,000 each month from overage charges

In the grand scheme that isn't a whole lot but consider the ethics of the practice. Is it right to do so? Nope. Is it right to support it? Not really.

[Irana]

I wasn't able to use C&B - outside of the US.

Crysta was the only option, and I used Paypal. I only paid what was needed. No even amounts or things. Or is that option unavailable in your country?

I mean, yeah - it would be better if it was a direct transaction instead of using C&B or Crysta. But right now you can pay the exact amount you want.

http://i.imgur.com/jivfM.jpg (FABULOUS proof #1)

http://i.imgur.com/i8neL.jpg (FABULOUS proof #2)

Im in argentina (thats in south america..OUTSIDE of the us) and I could use click and buy just fine...but dropped it ocne I discovered I could use paypal to buy crysta.

You must be doing soemthing wrong

[Meow_Zedong]

Sure, but the principle is the issue. This is actually an old carnival scam that originated in Europe and is illegal in a majority of the world. If my penny isn't a big deal then charge me for it without the facade.

But let's do the math, just so you can see the joy of how this works.

-1,000,000 subscriptions a month
-$0.01 overage charged per account
-$10,000 each month from overage charges

In the grand scheme that isn't a whole lot but consider the ethics of the practice. Is it right to do so? Nope. Is it right to support it? Not really.

Once again I say: Big deal. If a penny a month from me means more money for SE to pay there hard working employees, I'm all for it.

[Kaizlu]

Im in argentina (thats in south america..OUTSIDE of the us) and I could use click and buy just fine...but dropped it ocne I discovered I could use paypal to buy crysta.

You must be doing soemthing wrong

I'm in Mexico. When I began playing I tried to setup a C&B account (using an american credit card and billing address) and wasn't able to. After two tries my account was "blocked". I was actually scared (blocked sounds like something really bad happened) and contacted customer support. Here's what they told me:

Thank you for contacting ClickandBuy and for your message.

Our records show that you are currently outside the United States.
Please note that Square Enix US can only be used from within the US.

Therefore, you are not be able to use your ClickandBuy account for purchases from this merchant in spite of your ClickandBuy account having been successfully activated.

Since this is a matter beyond our influence please contact Square Enix directly for further information.

But it doesn't really matter now. I used Paypal without any issues (took less than 5 minutes and didn't have to create yet another account in the web), and only added the exact amount of Crysta needed.