We need upgraded textures or better graphical options.

[Altena]

I call BS, individuals have done HD texture packs for parts of games like Skyrim and Fallout before. There are HD texture packs of N64 games on emulation. They all do this for free.

Its obvious the team does not appreciate good graphics, perhaps they are still comparing to graphics to FFXI or they know based on WoW and FFXI that it is not relevant to the games long term success.

The cost and time investment involved with producing anything on a company level has to be weighed up.
A hobbyist graphic designer doesn't have to think about this sort of thing.

The reason is less about the fact that they can't but more about the fact that they are not willing to invest the resources into this.

What's more strange to me is why they didn't produce the textures in high res to begin with, and scale them down. But I am by no means versed in game design.