Results 1 to 4 of 4
  1. #1
    Player
    Sontock's Avatar
    Join Date
    Sep 2016
    Location
    Ul'Dah
    Posts
    6
    Character
    Michiru Tsukino
    World
    Coeurl
    Main Class
    White Mage Lv 70

    Factory Reset Laptop

    I may need to factory reset my laptop, but before I try this will I have to completely repurchase my XIV games, mounts glamours etc? Or is that account locked? If I reinstall using my account will it all still be there?
    (0)

  2. #2
    Player
    Jillian's Avatar
    Join Date
    Apr 2012
    Posts
    208
    Character
    Jill Winters
    World
    Hyperion
    Main Class
    Gladiator Lv 100
    The game license and all of your character data is tied directly to your Square Enix ID. This includes all cash-shop related purchases, bonus items, etc. Once the laptop is reset, all you need to do is re-download the game client and login with your existing SE account. You do not have to worry about re-purchasing the game or losing any of your stuff.
    (0)
    Last edited by Jillian; 09-06-2017 at 10:03 AM.

  3. #3
    Player
    Sontock's Avatar
    Join Date
    Sep 2016
    Location
    Ul'Dah
    Posts
    6
    Character
    Michiru Tsukino
    World
    Coeurl
    Main Class
    White Mage Lv 70
    Thank you! That is a huge relief
    (0)

  4. #4
    Player
    Xeon's Avatar
    Join Date
    Jan 2013
    Posts
    380
    Character
    Corsel Bandon
    World
    Hyperion
    Main Class
    Gladiator Lv 70
    About the only thing you will have to worry about is setting up your macros again, because those are saved via PC, but that's about it.
    (0)