Falcon mount not credited

[Bongaboi]

If you renewed on September 1st then you will get yours on October 5th. This current wave of people receiving the mounts are the ones that already paid 90 days between July 1st and August 30th. Since you renewed on September 1st you will qualify for the check on October 5th.

Off by one day. Putting in another 30-day to ensure there is not a shadow of a doubt I am getting this.

[JarinArenos]

I believe that your renewal is on Sep 27 then, when you renew that day or by Sep 30 then you qualify.

You seem to have missed the "15 free days" also "35 days left" or really anything except the initial date. He won't automatically renew until October 10th.\

Edit: I can't help but notice that the NA tech support hasn't responded to anything in *weeks*. That is not encouraging.

[BlackroseGamer]

I had a recurring sub that's been going for over 2 years now for entry. Jun 30th. was one of the resub dates which is before the event. Does any of this count toward the event?

Jun 30th.

Jul. 30th

Aug. 29th.

Because this is confusing me since I am entry and never had to actually buy time.

[Rasler_Heios]

I had a recurring sub that's been going for over 2 years now for entry. Jun 30th. was one of the resub dates which is before the event. Does any of this count toward the event?

Jun 30th.

Jul. 30th

Aug. 29th.

Because this is confusing me since I am entry and never had to actually buy time.

You will qualify after you sub for September.

[hynaku4494]

Never got mine and my account renews in middle of the month and its been on auto pay for over a year now.

[Laydin]

I don't get how this works. I have been subbed for three years and it renews monthly on the 25th so the previous renewal was Aug 25th. I haven't received the mount yet can some please explain to me how this works and why I wan't in part of the Sept 5th batch?

[Synh]

From what I understand, recurring monthly subs like us simply have to wait until october 5th regardless. 90 days from July 1st is September 28th, right? Which means unless your sub renew was August 30th or 31st you won't meet the 90 days paid requirement by the end of august with a recurring sub.

That being said, this system is clearly flawed. My sub renewed the fourth of this month, so no September mount for me. However despite having made my third monthly payment during the campaign over a week ago, mogstation has yet to tell me I'm qualified for the mount.

It leaves one wondering if the vague wording of the qualifications with no real way to verify that you meet them might cost some of us the mount. It says on the event page to check your status under the View additional items link in MS but it may not be reflected immediately. Will it be reflected ever? or am I just supposed to sit here until Oct 5th not knowing for sure if I'm getting the thing or not?

My only complaints about the whole campaign is the vague wording and lack of confirmability for all players.

[DrWho2010]

mogstation wont tell you you're qualified until you actually have it delivered.

[Feldt]

mogstation wont tell you you're qualified until you actually have it delivered.

If it won't then someone at SE made a BoBoo~~ because:

Campaign Eligibility

Meet each of the following conditions during the campaign period to obtain the Falcon mount:

First a word "Eligibility" used in a few places which is clearly used for a phase said in simple terms "What you need to do to get the mount". So if word "eligibility" is used in those terms then:

How to Confirm Eligibility Status:
Mog Station > Select "Your Account" > Select "View Additional Items" in the Service Account Status section

Means that this part of the campaign pages explains how to check if "You will get the mount 100%" or "You won't get the mount at all". Which translates to "THIS is the place where the mount will be shown in text form telling you that you will get it in game eventually (if you haven't got it already)". Now if that place doesn't show that mount there, it gives people a case to worry. If that place is by design to only shown the mount there in "Additional Items" AFTER you get it in game, then the whole Eligibility usage of wording on campaign page is badly done, and should be explained in more detail by some representative and the whole page should be corrected.

[hynaku]

Never got mine and my account is still paid up for over 5 more months also each time it renews it for 6 months at a time. New 6 months sub started close to end of August.