Falcon mount not credited

[JarinArenos]

I believe that your renewal is on Sep 27 then, when you renew that day or by Sep 30 then you qualify.

You seem to have missed the "15 free days" also "35 days left" or really anything except the initial date. He won't automatically renew until October 10th.\

Edit: I can't help but notice that the NA tech support hasn't responded to anything in *weeks*. That is not encouraging.

[Mina_Halthayne]

I waited and waited and i still don't have the mount.

[Zetsumei_Tsunarashi]

If you have recurring payments, you had to have at least 90 days left on your sub when the campaign started on July 1st. If you had less than 90 days left, then you would have to wait to renew your sub. If your renewal date is after aug. 31st then you won't receive the mount until october the 5th.

My sub doesn't renew til September 27th so I just barely made it before the cut off but not eligible until then, so no mount for me until October.

In short, if your renewal date is anytime during the month of September, unless you used time cards to add more days before aug 31st, then you won't get the mount until October.

[JarinArenos]

I'm looking through the mog station and I can't find listing of my renewal date anywhere. It just says continuing subscription.

[JarinArenos]

Yeah, this whole campaign seems to have been very poorly thought out.

[DrWho2010]

no it works just fine. if you are on a recurring sub you will get it regardless. just depends on when your sub window falls. like one poster said earlier if it is in sept. you will get the mount oct 5. if you add enough game time before Sept 30 you will get it oct 5. it won't show up in your additional items until it is delivered to you. how hard is this to understand?

[Powe]

no it works just fine. if you are on a recurring sub you will get it regardless. just depends on when your sub window falls. like one poster said earlier if it is in sept. you will get the mount oct 5. if you add enough game time before Sept 30 you will get it oct 5. it won't show up in your additional items until it is delivered to you. how hard is this to understand?

But the thing is people got free play time or paid with a time cared that had 60 days, this will basically put them out of the time the event ends so they're screwed, and you can't buy more time when your sub still have days left, they should extend the event by another 30 or 60 days to fix this.

[Syliani]

I paid for 60 days on July 1st and then paid for another 60 days this month, for a total of 120 days paid for during the campaign as I was required to and I too haven't received the mount I paid for in the most literal sense.

[DrWho2010]

But the thing is people got free play time or paid with a time cared that had 60 days, this will basically put them out of the time the event ends so they're screwed, and you can't buy more time when your sub still have days left, they should extend the event by another 30 or 60 days to fix this.

the game lets you have 180 days total sub time tho

[Powe]

the game lets you have 180 days total sub time tho

Ok I guess you didn't get what I was saying, some people are special cases where they actually have play time that doesn't go towards the 90 day thing but they play with, so lets say they get 4 free days and bought 90 days like 2 days before july 1st, they cant buy more time so they have 88 payed for days so they cant get the mount because they can only renew their sub after they don't have any days left which is after the event.