Falcon day today....

[Rizon]

As usual SEs eligibility requirements are as clear as mud. My subscription have been active since day 1 of Ver 1.0. My current renewal runs from 12 April 17 to 11 Oct 17. So as of 1 July I had 102 days left on my current subscription. I should have qualified for the Sept release but apparently I do not. As I plan to allow my subscription to renew automatically on 12 Oct 17 will the fact that I only have 2 weeks left on my current sub as of 30 Sept 17 disqualify me? Official clarification from SE would be greatly appreciated. BTW I preordered and registered the Stormblood Collectors edition as of 20 June 17.


From the "Fly the Falcon Mount Campaign" as posted on the Lodestone: "If you have remaining subscription time that was purchased before the campaign period, or you have an active recurring subscription, we will calculate any remaining game time available as of Saturday, July 1, towards the campaign." http://na.finalfantasyxiv.com/mount_...mount_campaign

[Bourne_Endeavor]

snip

As noted, time applied to the event only counts from July 1st onward. Your current sub made you ineligible for September since it'd put you at only 60 days (July through to August). You'll receive the mount next month as September will be applied, bringing the total to 90 days.

Pixie. I think you missed the part of me being subbed for a year. Or translation. This account has been here since LAST Yokai event.

Like Dusty said. You need to have reached 90 days between the two designated windows. The event ignores any prior sub time. Say you subbed for three months in June. It would only counts July through to August, making you ineligible for the September giveaway. When you renew that sub, it'll include September, thus making you eligible for the October giveaway.

[Dustytome]

As noted, time applied to the event only counts from July 1st onward. Your current sub made you ineligible for September since it'd put you at only 60 days (July through to August). You'll receive the mount next month as September will be applied, bringing the total to 90 days.

Except he would have had over 90 days of paid time as of July 1 if it were a 180 day subscription that renewed on April 12. He should have qualified for the first round which sounds like there may be a bug. In this instance I would probably first make sure to clear out the character's in-game mailbox (including old/read mail) and then hit that button at the top to attempt redelivery of any pending items. If nothing comes though then contact support in-game and possibly leave a bug report in the bug report forum afterwards.

[Rizon]

/snip



Like Dusty said. You need to have reached 90 days between the two designated windows. The event ignores any prior sub time. Say you subbed for three months in June. It would only counts July through to August, making you ineligible for the September giveaway. When you renew that sub, it'll include September, thus making you eligible for the October giveaway.

I understand what you are saying but by that logic no one would be able reach 90 by the end of Aug unless they renewed for 90 days by the end of May. I renewed for 180 days in the middle of April. BTW my current subscription reached the 90 day mark by 10 Jul 2017. Going by that thinking no one should have qualified for the Sept release. I am sure that SE can justify it somehow but this is just another example of the lack of thought put into this by SE.