When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 9/2/2017 - 9/3/2017 (Been trying for 2 days now and I have missed over 5 windows)
Frequency: Every time attempted
World name: Hyperion
Character name: Mc Kenn
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Brd/40
Party or solo: Solo
In-game time: N/A
Area and coordinates: Old Gridania ( 12.8 , 7.9 ) - Leatherworker's Guild
Housing: N/A
Steps:
1. In Leatherworker's Guild in Old Gridania
2. Climb up on the bookcase in the back right and attempt to jump onto the tanning rack along the same wall.
3. Have used both Sprint and Peloton.
4. Try to jump to the tanning rack and either fall to the floor, land on an invisible ledge that is no where near the sightseeing vista, or go into a free-falling animation where I can't move for 3-5 seconds as I descend to the ground.
5. Repeat 1-4 going on over 2 days and never succeeding. Fix It!

Connection Specs
- Type of internet connection/provider: 22mbs/5.6mbs - Comcast

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\McKenn\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170707-0600)
SYSTEM_CPU Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 06/14/13 09:48:47 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8080.949MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 16160.082MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.662GB SYSTEM_FREEDISC_SPACE 278.482GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 64.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1632.000 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0010.3071
SYSTEM_GRAPHICS_DRIVER_DATE 3/19/2013 9:31:46 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Turtle Beach USB Audio)
SYSTEM_SOUND_DEVICE_ID {73A110FF-38EA-4C27-A1F8-8894C7B6173C}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2013 3:40:58 AM
SYSTEM_SOUND SPDIF Interface (TX0) (VIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6F8B5603-7E6B-4D98-B360-A2207DC9830B}
SYSTEM_SOUND_DEVICE_NAME viahduaa.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0010.1800
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/29/2013 4:08:44 PM
SYSTEM_SOUND Speakers (VIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E7B57BAD-6FB2-40E8-B39B-D0692AD0ABA5}
SYSTEM_SOUND_DEVICE_NAME viahduaa.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0010.1800
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/29/2013 4:08:44 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7CF6D3F0-FE17-11E2-8001444553540000}
SYSTEM_INPUT_NAME Turtle Beach USB Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13B37ED0-0442-11E3-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13B37ED0-0442-11E3-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV, The Lodestone - Google Chrome
#general_chat - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 20 ActiveX
Adobe Flash Player 26 PPAPI
Advanced Combat Tracker (remove only)
Diablo III
Google Chrome
Hotkey 7.0010
VIA Platform Device Manager
WebCam Installer
Finger Printer
League of Legends
Malwarebytes Anti-Malware version 2.0.4.1028
Microsoft Office Professional Plus 2010
Origin
RaidCall
Razer Comms
Razer Core
RivaTuner Statistics Server 7.0.0 Beta 19
GRID 2
TeamSpeak 3 Client
Uplay
Windows Live Essentials
WinRAR 5.20 (32-bit)
Webroot SecureAnywhere
Steam
System Requirements Lab for Intel
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Windows Live Installer
Realtek PCIE Card Reader
Scan
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Hotkey 7.0010
MarketResearch
Windows Live Movie Maker
Junk Mail filter update
Windows Live SOXE Definitions
Platform
DeviceDiscovery
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 8 Update 131
Ralink RT2870 Wireless LAN Card
Windows Live Mesh ActiveX Control for Remote Connections
WebCam Installer
Windows Live Messenger
FINAL FANTASY XIV - A Realm Reborn
Microsoft Build Tools 2013
BufferChm
Windows Live Photo Gallery
Windows Live Photo Gallery
4500G510nz_Software_Min
Microsoft ASP.NET MVC 4 Runtime
WebReg
Fax
Mumble 1.2.9
Java Auto Updater
SolutionCenter
Cisco LEAP Module
Windows Live UX Platform Language Pack
4500G510nz
BisonCam
Google Update Helper
Adobe AIR
GPBaseService2
Cisco EAP-FAST Module
Intel(R) Management Engine Components
Windows Live SOXE
SmartWebPrinting
4500_G510nz_Help
HPSSupply
Toolbox
Tom Clancy's Splinter Cell Conviction
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026
Ventrilo Client
Apple Software Update
Finger Printer
Microsoft Visual C++ 2005 Redistributable
Windows Live PIMT Platform
MSXML 4.0 SP2 (KB954430)
Sound Blaster Cinema
Realtek Ethernet Controller Driver
Mesh Runtime
MSVCRT
Microsoft Office Access MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Excel MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office PowerPoint MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition
Microsoft Office Publisher MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Outlook MUI (English) 2010
Security Update for Microsoft Word 2010 (KB2965313) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2956078) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Word MUI (English) 2010
Security Update for Microsoft Word 2010 (KB2965313) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Proof (English) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055042) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office Proof (French) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Proof (Spanish) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2999508) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB3114414) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office Proofing (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office InfoPath MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Shared MUI (English) 2010
Security Update for Microsoft Office 2010 (KB3203461) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition
Microsoft Office OneNote MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Groove MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Shared Setup Metadata MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office Access Setup Metadata MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Professional Plus 2010
Security Update for Microsoft Excel 2010 (KB3191907) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2956063) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB3114872) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3191844) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3118389) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881029) 32-Bit Edition
Update for Microsoft Office 2010 (KB2791057) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB3114395) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2956078) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3054984) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3085528) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2999508) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB3118378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553388) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB3114414) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3101520) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2760779) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB3115475) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3191908) 32-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2999465) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881030) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Security Update for Microsoft Access 2010 (KB3101544) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3213624) 32-Bit Edition
Update for Microsoft Office 2010 (KB3128031) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition
Update for Microsoft Office 2010 (KB3114555) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB3203464) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
HP Update
DocMgr
Windows Live Movie Maker
Update for Microsoft .NET Framework 4.6.2 (KB4014606)
VC80CRTRedist - 8.0.50727.6195
Build Tools Language Resources - x86
Microsoft Office 2010
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
DocProc
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Windows Live Mail
Windows Live Mesh
ChiconyCam
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23026
Tom Clancy's Splinter Cell® Blacklist™
Windows Live Writer
Google Update Helper
Windows Live Photo Common
Windows Live Writer
Windows Live Writer
Adobe Refresh Manager
Adobe Acrobat Reader DC
Status
Apple Application Support (32-bit)
HPDiagnosticAlert
Destinations
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23026
HPProductAssistant
Windows Live Mail
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows Live UX Platform
MSVCRT_amd64
Windows Live Photo Common
Windows Live Communications Platform
TrayApp
Windows Live Writer Resources
Windows Live Mesh
D3DX10
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026
Windows Live Messenger
League of Legends
Cisco PEAP Module
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
MSXML 4.0 SP2 (KB973688)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Google Talk Plugin
Intel® PROSet/Wireless Software
Build Tools - x86
Intel(R) SDK for OpenCL - CPU Only Runtime Package
Windows Live Essentials
REALTEK Wireless LAN Driver
AutoHotkey 1.1.13.00
CCleaner
CPUID HWMonitor 1.31
DivX Setup
HP Document Manager 2.0
HP Imaging Device Functions 13.0
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Customer Participation Program 13.0
OCR Software by I.R.I.S. 13.0
Microsoft Mouse and Keyboard Center
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Shop for HP Supplies
Synaptics Pointing Device Driver
Vulkan Run Time Libraries 1.0.3.0
Vulkan Run Time Libraries 1.0.42.1
WinRAR 5.20 (64-bit)
Build Tools Language Resources - amd64
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23026
Logitech Gaming Software 5.10
Windows Live Language Selector
Windows Live ID Sign-in Assistant
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Windows Live Family Safety
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft .NET Framework 4.6.2
Windows Live Remote Service Resources
Network64
Microsoft Visual C++ 2005 Redistributable (x64)
Bonjour
Intel(R) PROSet/Wireless WiFi Software Driver
HP Officejet 4500 G510n-z
Windows Live Remote Client Resources
Microsoft Silverlight
Microsoft Office Office 64-bit Components 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Framework 4.6.2
iTunes
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Application Error Reporting
AuthenTec TrueSuite
Network64
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Intel(R) PROSet/Wireless for Bluetooth(R) + High Speed
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA Control Panel 353.62
NVIDIA Graphics Driver 353.62
NVIDIA GeForce Experience 3.6.0.74
NVIDIA Optimus Update 25.0.0.0
NVIDIA PhysX System Software 9.17.0329
NVIDIA Update 25.0.0.0
SHIELD Streaming
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.6.0.74
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.70.2
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23026
File Association Helper
Apple Mobile Device Support
Windows Live Family Safety
AuthenTec Fingerprint Driver
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Apple Application Support (64-bit)
Windows Live MIME IFilter
Intel® PROSet/Wireless WiFi Software
Windows Live Remote Client
Windows Live Remote Service
Microsoft Mouse and Keyboard Center
Ventrilo Client for Windows x64
Build Tools - amd64
Intel® Trusted Connect Service Client
64 Bit HP CIO Components Installer


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE 0000130C
C:\Program Files (x86)\ChiconyCam\CECAPLF.exe 000010A0
C:\Program Files (x86)\Creative\Sound Blaster Cinema\Sound Blaster Cinema\SBCinema.exe 0000172C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000A9F0
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe 00000F90
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe 0000152C
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe 000014D8
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe 000000B8
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 00001038
C:\Program Files (x86)\Hotkey\Hotkey.exe 000012DC
C:\Program Files (x86)\Hotkey\WRadio.exe 0000A270
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 0000064C
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000139C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000080C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00009BA4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000A8DC
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe 00000B00
C:\Program Files\AuthenTec TrueSuite\BioMonitor.exe 0000A0A0
C:\Program Files\AuthenTec TrueSuite\KeepSafe\fvsvr.exe 00000654
C:\Program Files\AuthenTec TrueSuite\TouchControl.exe 0000A0BC
C:\Program Files\CCleaner\CCleaner64.exe 00000EEC
C:\Program Files\File Association Helper\FAHWindow.exe 000012FC
C:\Program Files\Logitech\Gaming Software\LWEMon.exe 00001028
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00001360
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe 0000970C
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 00000C60
C:\Program Files\Webroot\WRSA.exe 00001288
C:\Program Files\iTunes\iTunesHelper.exe 000010DC
C:\Users\McKenn\AppData\Local\Discord\app-0.0.298\Discord.exe 00009198
C:\Windows\Explorer.EXE 000013B8
C:\Windows\System32\hkcmd.exe 00001008
C:\Windows\System32\igfxpers.exe 00000CB4
C:\Windows\System32\rundll32.exe 00000CD4
C:\Windows\system32\DllHost.exe 00001938
C:\Windows\system32\Dwm.exe 00001388
C:\Windows\system32\SearchFilterHost.exe 00008E0C
C:\Windows\system32\conhost.exe 00001570
C:\Windows\system32\wbem\unsecapp.exe 000017F8

_________________________________________________________

Here are also pictures to prove to you that this is really happening.
https://imgur.com/DFt0LNc
https://imgur.com/eLwXpPj
https://imgur.com/kYB8OrA