Free trial registration

[Yizor]

My friend downloaded the free trial of the game through steam,until coming to the problem of registration.
He made the account through this website :
http://freetrial.finalfantasyxiv.com/gb/
Registration was complete and he got an email for verification.
However now after actually trying to login with the same information he got this :

After many searches through google I found out that many people had this problem,however none actually had a solution.
I suspected that the account actually didn't initialize the free trial option.
So he went back to the website I gave at the beginning,however this time he didn't make another account but just clicked the "Sign in with Square Enix account" button.
And only then has the free trial actually been initialized.
The website is indeed misleading.You would have thought that upon registration the free trial would immediately start,however that was not the case.