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  1. #1
    Player
    KaereKondel's Avatar
    Join Date
    Aug 2017
    Posts
    2
    Character
    Kaere Kondel
    World
    Ultros
    Main Class
    Samurai Lv 70

    Computer restarts when loading FFXIV

    Since the launch of Stormblood my computer has taken issue with FF and I can't track down why. After I select my character and start loading I will either get into the game, or my computer will turn itself off then back on. I don't get any error messages, and the computer acts like it is a normal restart (no scan like a normal crash would cause). Nothing else but FFxiv causes this problem.

    Is there a known conflict with the game and something else? I have played the game for years at highest settings without issue. Also I play the steam version in case that matters.

    Windows 10
    Intel i7-4790 cpu @ 3.60ghz
    16 gb Ram
    Nvidia GeForce GTX 960
    (0)

  2. #2
    Player ManuelBravo's Avatar
    Join Date
    Apr 2012
    Location
    Milpitas , CA
    Posts
    2,142
    Character
    Shinigami Zetta
    World
    Balmung
    Main Class
    Dragoon Lv 90
    Could be 3 things;

    Your driver/Direct X setting is conflicting and or your monitor / video card may be conflicting. Depending on your system can cause that.

    If your running a 32bit system rather than a 64bit system you may need to lower your specs or try running FFXIV in different modes, if Full Screen try window mode.

    You could have some bad log/HD/Update pending in the background that may be restarting your PC. Could try restoration point if possible.
    (0)