Fatal Directx 11 Error 11000002

[Bourne_Endeavor]

I cannot for the life of me determine what is causing directx 11 to constantly crash my game. I've turned off all overlays (steam, discord and etc), reinstalled the game and updated drivers yet nothing seems to fix it. Does anyone have other potential solutions?

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Bourne\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 07/03/15 16:23:29 Ver: 05.0000B
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16313.973MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 21945.973MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.396GB SYSTEM_FREEDISC_SPACE 26.575GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 460.987GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6103.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.986 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8528
SYSTEM_GRAPHICS_DRIVER_DATE 8/8/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- Logitech G933 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {426DFEEC-59D0-4D14-B974-EE9C52991E4A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/12/2016 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {225713CD-236C-4B36-AC4A-498991A65F61}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7796
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/12/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6F5AB651-9BE2-45C5-92E6-570624CE55A5}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7796
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/12/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7AAA6218-6D1A-4347-B35E-EE6FBA1CCEAE}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7796
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/12/2016 00:00:00
SYSTEM_SOUND LG TV-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B629A7AF-463F-42ED-AA58-A41B59E03814}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND LG TV-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E29C177E-2BA4-4F2C-9367-7E69ED361CC7}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF88E680-CF58-11E5-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {977110C0-3711-11E6-8001444553540000}
SYSTEM_INPUT_NAME Logitech Gaming Headset Battery Charger
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {451DACC0-B179-11E5-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11A65AC0-3713-11E6-8003444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11A6A8E0-3713-11E6-8004444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11A6A8E0-3713-11E6-8005444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {45201DC0-B179-11E5-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {452044D0-B179-11E5-8005444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Mini Parse
FFXIVLauncher
@Hyomin Park - Discord
(11) Mrhappy1227 - Twitch - Google Chrome
Twitch
Untitled - Notepad
Calculator
Settings
Settings
Calculator
Windows Shell Experience Host
Windows Shell Experience Host
Advanced Combat Tracker - Log Idle - Topmast Apartment - Log Time: 11:04:31 PM (Est. 11:06:17 PM)


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Advanced Combat Tracker (remove only)
MSI Afterburner 4.4.0 Beta 12
Avast Free Antivirus
FF Logs Uploader
Google Chrome
Mass Effect 2 Suicide Mission Survival Calculator version 2.0
MEHEM v0.5
NCSOFT Game Launcher
Notepad++ (32-bit x86)
NVIDIA Stereoscopic 3D Driver
Origin
Resource Hacker Version 4.2.5
SafeZone Stable 4.58.2552.909
SpeedFan (remove only)
Steam
Darkest Dungeon
FINAL FANTASY XIII
Valkyria Chronicles™
Life Is Strange™
NOBUNAGA'S AMBITION: Sphere of Influence
Dragon Age: Origins - Ultimate Edition
Trillian
Heaven Benchmark version 4.0
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
InputMapper
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Java 8 Update 101
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.39
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506
FF Logs Uploader
Mass Effect™
The Sims™ 4
Java Auto Updater
Apple Software Update
Mass Effect™ 3
Intel(R) Chipset Device Software
Google Update Helper
swMSM
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Mass Effect™: Andromeda
Trillian v5.5 Build 19 Skype Patch
Microsoft Visual C++ 2005 Redistributable
DDSExport
Adobe AIR
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.9.0
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Dragon Age™: Inquisition
Curse
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Apple Application Support (32-bit)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Nexus Mod Manager
Logitech Gaming Software 8.83
Intel(R) Network Connections 20.4.207.0
FINAL FANTASY X/X-2 HD Remaster
FINAL FANTASY XIV Online
The Elder Scrolls V: Skyrim
Saints Row 2
Vulkan Run Time Libraries 1.0.42.1
WinRAR 5.40 (64-bit)
Core Temp 1.7
Apple Mobile Device Support
Intel(R) Network Connections 20.4.207.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Windows 10 Update and Privacy Settings
Malwarebytes version 3.1.2.1733
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel® RealSense™ SDK 2014 Runtime (x64): Core
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Logitech Gaming Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Intel(R) Chipset Device Software
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Apple Application Support (64-bit)
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23506
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23506
Ansel
NVIDIA 3D Vision Driver 385.28
NVIDIA Control Panel 385.28
NVIDIA Graphics Driver 385.28
NVIDIA GeForce Experience 3.7.0.81
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.6.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 25.6.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.7.0.81
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.80.1
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
iTunes


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Games\Steam\Steam.exe 00002C38
C:\Games\Steam\bin\cef\cef.win7\steamwebhelper.exe 00002EC4
C:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00000FB4
C:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001004
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00003708
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000DB0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001674
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001B10
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000366C
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00002FFC
C:\Program Files\Logitech Gaming Software\LCore.exe 00002BA4
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 000028EC
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 000023E8
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002E60
C:\Program Files\Windows Defender\MSASCuiL.exe 00002E04
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001F24
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1706.1862.0_x64__8wekyb3d8bbwe\Calculator.exe 00001E28
C:\Program Files\iTunes\iTunesHelper.exe 00002DB4
C:\Users\Bourne\AppData\Local\Discord\app-0.0.298\Discord.exe 00001CC0
C:\Users\Bourne\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002D90
C:\Users\Bourne\AppData\Roaming\Curse Client\Bin\Electron\TwitchUI.exe 00001AC4
C:\Users\Bourne\AppData\Roaming\Curse Client\Bin\Twitch.exe 000020D4
C:\WINDOWS\Explorer.EXE 0000189C
C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe 00002E90
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001C98
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000277C
C:\WINDOWS\system32\BackgroundTransferHost.exe 000027D4
C:\WINDOWS\system32\DllHost.exe 00002918
C:\WINDOWS\system32\SettingSyncHost.exe 00002244
C:\WINDOWS\system32\conhost.exe 000033E0
C:\WINDOWS\system32\notepad.exe 000032E0
C:\Windows\System32\RuntimeBroker.exe 00001E18
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001CD8
c:\windows\system32\sihost.exe 00001B28
c:\windows\system32\svchost.exe 00002C94
c:\windows\system32\taskhostw.exe 00001958

[Velhart]

None of us can figure it out. I use a GTX780 and mostly when I am raiding in a 8-man group, this happens. I have to switch to DX9 version for raiding, even then it might sometimes freeze my game for 10 seconds, black screen for second or two, then resets my video without crashing me technically. So better than crashing I suppose. This has been a on going issue with several people since before Stormblood.

I personally have contacted Nvidia about it and after nearly two months of going back and forth they can't figure it out and FFXIV here at least if you talk to them over the phone know it is a thing and even then they obviously have not figured it out either. Radeon however did find the issue and did resolve it within a short given time.

So basically it boils down to "How man techs doe it take?" scenario.

[Kuo]

Have you tried setting the FPS cap to 60?

[Velhart]

Have you tried setting the FPS cap to 60?

You could set the game to the lowest settings and cap it at 30fps/60fps, it will still do it. It happens a lot less often if you shut off battle animations of both yourself and party members.