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  1. #1
    Player
    KalinOrthos's Avatar
    Join Date
    Jul 2017
    Posts
    558
    Character
    Kalin Orthos
    World
    Mateus
    Main Class
    Gunbreaker Lv 80
    This is actually "regular" customer service. If you buy a game at Best Buy, come to find out they have a sale on that game the day after, and try to get money back for it, chances are, they'll deny you. I'm also inclined to believe companies like Steam only give you a very limited number of these sorts of refunds, just because doing this excessively can be exploited. So. As someone who, in the past, had to deal with customers trying to do what you're trying to do, sorry, but thems the breaks.
    (2)

  2. #2
    Player
    Nimloth's Avatar
    Join Date
    Feb 2014
    Posts
    25
    Character
    Jacqueline Bellerose
    World
    Ultros
    Main Class
    Arcanist Lv 80
    I've worked extensively in retail and a lot of retailers offer price protection and adjustments based on the their return policies. For example, if you bought an item at Wal-mart and they price dropped, they would give that adjustment within the return period listed on the receipt. This actually applies to Best Buy as well (as someone mentioned that early in the thread, but didn't actually look into it):

    https://www.bestbuy.com/site/help-to...at297300050000

    Here are some other companies that offer adjustments

    Walmart:
    http://help.walmart.com/app/answers/...id/31/kw/price

    Target:
    https://corporate.target.com/about/s...th-confidence/

    Kohl's:
    https://cs.kohls.com/app/answers/det...e%20guarantee/

    Sear's:
    http://www.sears.com/en_us/customer-...ch-policy.html
    (0)
    Last edited by Nimloth; 08-25-2017 at 10:00 AM.