Just got off a unhelpful chat from support because I was silly enough to buy an item from the mogstation less than 24 hours before a sale happened. Pretty much being told "Sales are final and we wont flex on this because other similar retailers wouldn't flex on this" is really shady. I wouldn't care if I made the purchase like a week ago, but c'mon in less than 24 hours I get told I wasted money and that's "just our policy."

It didn't matter how polite the guy on support was, he didn't even attempt to budge or direct me to someone who could possibly help more than him. It's just crummy support and it's really dated compared to other companies you guys compete with.

At this point I'm not even looking to get refunded, I'll live without 4 dollars. Just consider updating your policy to be more along the lines of amazon and steam who have both refunded me the difference of a sale in this exact circumstance.