When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 8/20/17 8pm
Frequency: one time
World name: hyperion
Character name: paowee otter
Retainer name:
NPC name: splendor vendor @ Idyllshire
Monster name:
Class/Level: BTN 70
Party or solo: solo
In-game time: n/a
Area and coordinates: Idyllshire, (X5, X7)
Housing: n/a
Steps:
1. Bought Botanical Folklore - Dravania
2. Opened inventory, right click on tome
3. Nothing recorded/regional folklore did not unlock
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: att
- Modem maker/model number: broadband
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Paolo\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU AMD Ryzen 7 1700 Eight-Core Processor (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F2
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16335.383MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18767.383MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.017GB SYSTEM_FREEDISC_SPACE 134.614GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.066GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.786GB SYSTEM_FREEDISC_SPACE 232.308GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 254.624GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8076.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.691 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8494
SYSTEM_GRAPHICS_DRIVER_DATE 7/17/2017 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6EE70369-FBDC-4E11-8433-D2D222D90BDE}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8228
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/8/2017 00:00:00
SYSTEM_SOUND Dell S2716DG-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {141BF0ED-1E34-475C-AACD-4857955B4D8C}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D4CC4AA1-F276-489E-BC5E-A7EA2EE8CB80}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8228
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/8/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ADA638C0-34E0-11E7-8002444553540000}
SYSTEM_INPUT_NAME SI Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ADA6D500-34E0-11E7-8003444553540000}
SYSTEM_INPUT_NAME SI Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Website Feedback & Suggestions - Google Chrome
FINAL FANTASY XIV
Windows Shell Experience Host
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
The Witcher 3 - Wild Hunt - Game of the Year Edition
Adobe AIR
Advanced Combat Tracker (remove only)
AIDA64 Extreme v5.90
Blizzard App
FF Logs Uploader
Diablo III
XTREME GAMING ENGINE
Google Chrome
Heroes of the Storm
Heroes of the Storm Public Test
League of Legends
NVIDIA Stereoscopic 3D Driver
Origin
Overwatch
Overwolf
StarCraft II
Steam
TalonRO Client
TechPowerUp GPU-Z
Heaven Benchmark version 4.0
InputMapper
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
UE4 Prerequisites (x64)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
NETGEAR WNDA3100v2 wireless USB 2.0 driver
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
Mass Effect™: Andromeda
OEM Application Profile
Pingzapper version 2.1.2
Realtek Ethernet Controller Driver
Adobe AIR
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
FF Logs Uploader
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Epic Games Launcher
RagnarokOnline
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Twitch
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
League of Legends
OpenOffice 4.1.3
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Google Earth
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Nexus Mod Manager
7-Zip 16.04 (x64)
AMD Software
CCleaner
CPUID CPU-Z 1.78
CPUID HWMonitor 1.31
Don't Starve
3DMark Demo
Cities: Skylines
Subnautica
Grand Theft Auto V
No Man's Sky
Warhammer 40,000: Dawn of War III
Endless Legend
Pillars of Eternity
Don't Starve Together
ARK: Survival Evolved
Total War: WARHAMMER
DARK SOULS™ III
Fallout 4
FINAL FANTASY XIV: A Realm Reborn
Endless Space 2
EVERSPACE™
Osiris: New Dawn
Starpoint Gemini Warlords
Oxygen Not Included
Ashes of the Singularity: Escalation
Dota 2
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.42.1
paint.net
AMD Software
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Windows 10 Update and Privacy Settings
Malwarebytes version 3.1.2.1733
UE4 Prerequisites (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
HP Officejet Pro 8600 Basic Device Software
AMD Ryzen Master
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Ansel
NVIDIA 3D Vision Driver 384.94
NVIDIA Control Panel 384.94
NVIDIA Graphics Driver 384.94
NVIDIA GeForce Experience 3.8.0.89
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 27.1.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 27.1.0.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.8.0.89
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.90.1
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002920
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001FF8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000031E0
C:\Program Files (x86)\Steam\Steam.exe 000007A0
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000017F8
C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe 00002D90
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 0000220C
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00002128
C:\Program Files\Windows Defender\MSASCuiL.exe 000017E0
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe 000014A4
C:\Users\Paolo\AppData\Local\Discord\app-0.0.298\Discord.exe 000018EC
C:\Users\Paolo\AppData\Local\Microsoft\OneDrive\OneDrive.exe 0000274C
C:\WINDOWS\Explorer.EXE 00002328
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000032F8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001824
C:\WINDOWS\system32\DllHost.exe 00002B94
C:\WINDOWS\system32\conhost.exe 00002698
C:\Windows\System32\GameBarPresenceWriter.exe 000032B0
C:\Windows\System32\RuntimeBroker.exe 00001F14
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 000034D8
C:\Windows\System32\smartscreen.exe 00003724
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001DA4
F:\DS4Windows\DS4Windows.exe 0000183C
F:\GOG Galaxy\GOG Galaxy Notifications Renderer.exe 00001CB0
F:\GOG Galaxy\GalaxyClient Helper.exe 00000C40
F:\GOG Galaxy\GalaxyClient.exe 000003DC
F:\InputMapper\InputMapper.exe 00003440
F:\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000630
F:\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000008B0
F:\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00002D84
c:\windows\system32\sihost.exe 000037FC
c:\windows\system32\svchost.exe 00003088
c:\windows\system32\taskhostw.exe 000022F8
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: