When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: all times
Frequency: every time
World name: Sargatanas
Character name: Baconpersuasion Bacon
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: bard rogue samurai
Party or solo: solo
In-game time:
Area and coordinates: Leatherworking guild
Housing:
Steps:
1. jump from bookshelf to tanning rack using sprint
2. falls very short
3. supposed to be able to make it across in order to get sightseeing log. Have tried for over 10 hours have yet to get even close. I am thinking it has to do with character race and or height of character.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: 250/30
- Modem maker/model number: docsis 3.1

■ PC Specs
Gtx 1080 i7 6700k ultrawide gsync monitor

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: