When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 6:30 PM EST August 10, 2017
Frequency: Only the one time. (Tried to cause glitch to happen again, was unable).
World name: Malboro
Character name: Cevobahn Wismer
Retainer name: Ziraso/Thaisna
NPC name: N/A
Monster name: N/A
Class/Level: AST 65
Party or solo: Solo
In-game time: 11:30~
Area and coordinates: Ruby Sea The Coral Banquet X 31.3 Y 6.0 Z 0.3
Housing: N/A
Steps:
1. Mounted with Behemoth mount.
2. Jumped over crates to get to Aether Current below.
3. Landed in spot behind crates unable to move in any direction or jump out.
4. Dismounted, still no movement capabilities.
5. Mounted on various other mounts, still no movement capabilities.
6. Teleport to nearest Aetheryte.
7. Walked back to area.
8. Tried to re-enact the glitch, was unable to cause it to happen again.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: High Speed (20 Mbps InterMountain Cable)
- Modem maker/model number: Arris TG862G

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\caleb\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/21/10 10:01:24 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16375.113MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18807.113MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 926.188GB SYSTEM_FREEDISC_SPACE 32.249GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 448.504GB SYSTEM_FREEDISC_SPACE 56.396GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8085.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8187.557 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8494
SYSTEM_GRAPHICS_DRIVER_DATE 7/17/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {8A638698-DE44-4521-BFDB-CDF9F495D35B}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/19/2017 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {02949D7F-3F53-447D-AFA8-937DD73B8A70}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/19/2017 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5803976C-441A-4852-AD91-D5314EAF7E07}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/19/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F2F87680-73D4-11E7-8001444553540000}
SYSTEM_INPUT_NAME Blackweb Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F2F8EBB0-73D4-11E7-8002444553540000}
SYSTEM_INPUT_NAME Blackweb Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {47A3C560-2B76-11E7-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {47B94930-2B76-11E7-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant system controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Steam
ffxiv_08102017_183207.png ‎- Photos
screenshots
FINAL FANTASY XIV
Friends
Windows Shell Experience Host
- Discord
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Blackweb Gaming AP version 1.1 (1.0.5.5)
Device Doctor v4.0.1
Diablo
Diablo II
Driver Booster 4.4
Google Chrome
Hellfire
Heroes of the Storm
League of Legends
Movavi Screen Capture 8
NVIDIA Stereoscopic 3D Driver
OpenAL
Pixelmon Launcher (Beta)
Sierra Utilities
Hero Editor V1.04
UnBlocker
VirtualCloneDrive
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Minecraft
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
HiPatch
Hi-Rez Studios Authenticate and Update Service
Pixelmon Launcher (Beta)
PCMax
Java Auto Updater
Port Forward Network Utilities
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Gyazo 3.3.2
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Freestyle GunZ version 7.0
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
osu!
NETGEAR WNA3100 wireless USB 2.0 adapter
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
League of Legends
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Saffire MixControl 2.4
Penumbra: Black Plague
Penumbra: Requiem
Penumbra: Overture
Galactic Civilizations III
Primordia
War for the Overworld
The Binding of Isaac: Rebirth
Offworld Trading Company
The Room
Armello
Pillars of Eternity
Kero Blaster
DARK SOULS™ II: Scholar of the First Sin
Sherlock Holmes: The Devil's Daughter
Wuppo
ONE PIECE BURNING BLOOD
Wallpaper Engine
Overcooked
Portal 2
Nongünz
Vulkan Run Time Libraries 1.0.42.1
WinRAR 5.50 beta 2 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 144 (64-bit)
Malwarebytes version 3.1.2.1733
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
ScpToolkit
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA 3D Vision Driver 384.94
NVIDIA Control Panel 384.94
NVIDIA Graphics Driver 384.94
NVIDIA GeForce Experience 3.7.0.81
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.6.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 25.6.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.7.0.81
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.80.1
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Xbox 360 Accessories 1.2
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Blackweb Gaming AP\Blackweb Gaming AP.exe 000021B0
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000021C0
C:\Program Files (x86)\Device Doctor\DDTray.exe 00001468
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe 000007EC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002A58
C:\Program Files (x86)\Gyazo\GyStation.exe 000005B0
C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe 00001364
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002588
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000007E8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000025E8
C:\Program Files (x86)\PCMax\PCMax.exe 00000950
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002E54
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000177C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00002C38
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00001CEC
C:\Program Files (x86)\Steam\Steam.exe 00001EF4
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00002DB0
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00001988
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe 000019DC
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00001A3C
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 00001BC4
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00001C94
C:\Program Files\Nefarius Software Solutions\ScpToolkit\ScpTrayApp.exe 0000152C
C:\Program Files\Windows Defender\MSASCuiL.exe 00000928
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.820.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000023B8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35063.13610.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002B20
C:\Users\caleb\AppData\Local\Discord\app-0.0.298\Discord.exe 00002718
C:\Users\caleb\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001834
C:\Users\caleb\AppData\Roaming\uTorrent\uTorrent.exe 000002A8
C:\Users\caleb\AppData\Roaming\uTorrent\updates\3.5.0_43916\utorrentie.exe 00000420
C:\WINDOWS\Explorer.EXE 00000544
C:\WINDOWS\system32\ApplicationFrameHost.exe 000029F4
C:\WINDOWS\system32\DllHost.exe 00001A1C
C:\WINDOWS\system32\SearchFilterHost.exe 0000095C
C:\WINDOWS\system32\SettingSyncHost.exe 00000BB4
C:\WINDOWS\system32\conhost.exe 00002640
C:\Windows\System32\GameBarPresenceWriter.exe 00001B4C
C:\Windows\System32\RuntimeBroker.exe 00001BA8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001894
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001880
c:\windows\system32\sihost.exe 00000640
c:\windows\system32\svchost.exe 000027A0
c:\windows\system32\taskhostw.exe 00001020


------------------------------------------------------

■ PS4 Specs

N/A

Screenshots:

First Screenshot I was trying to jump out/move out of the area.
Second Screenshot I had tried dismounting/remounting onto a different mount, still unable to move.