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  1. #21
    Player

    Join Date
    Mar 2011
    Location
    インドネシア語
    Posts
    2,251
    Indonesian here.

    No crysta option and stuck with C&B only that doesn't support any of my CC (Been saying this forever), crossing my fingers when subs starting.
    (1)

  2. #22
    Player
    MilkArcher's Avatar
    Join Date
    Mar 2011
    Posts
    13
    Character
    Leurun Stark
    World
    Durandal
    Main Class
    Goldsmith Lv 50
    my friend have same trouble in Australia
    you stuck players out of FFXIV, and you want to charge fee now?
    shame on you ,SE
    (2)

  3. #23
    Player
    Imagene's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    76
    Character
    Eith E'las
    World
    Masamune
    Main Class
    Archer Lv 50
    Wish they would just give an official statement as to the progress of the new billing options. They promised Jan, but yet still have kept mum till now?

    Probably end up announcing imd Jan that they have some complications and will take a couple of months to get it ready.
    (0)

  4. #24
    Player
    NarikoStar's Avatar
    Join Date
    Aug 2011
    Location
    Limsa Lominsa
    Posts
    469
    Character
    Nariko Star
    World
    Sargatanas
    Main Class
    Arcanist Lv 100
    So- I just spent around 4 hours trying to fix this before payment starts.

    When the game came out I bought 1k crysta

    Last week- I attempted to get an additional 8000 and proved to not go through on MULTIPLE cards (between myself and fiance 5 cards). I've contacted paypal customer support, click and buy customer email inquiry, FINALLY ultimate pay gave me a customer support number via email to contact after 24hours. I'm PST it was 1:30PM I call and what do I get? "We're sorry for your inconvenience we're unavailable and hour hours are 9am-4pm EST) 30mins prior needless to say I was furiuos.

    At this point I'm at a lost of what to do. I was planning on paying for 3 characters for 6months (8000) 80.00$ USD and now I can't even have access to those characters nonetheless access to any if this doesn't work.

    My fiance and myself have played this game since day 1 and both enjoy it very much. But I honestly hope SE looks into this problem as MANY users will not be able to pay even if they do so choose too (which already seems their going to be loosing a huge player base.)

    I humbly ask that if a DEV see's this to please relate this to the dev team. Because multiple people in my linkshell are having this very problem and the payment methods they've chosen have little to no customer support that is helpful. Sorry SE I can't even GIVE you my money because the payment services are utterly retarded.

    I have now wasted a bit over 8 hours total this month attempting to solve this problem.
    QQ
    (2)

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