When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: around 8:45 and 10:30 EST
Frequency: Once
World name: Malbro
Character name: Broony Mordo
Retainer name:
NPC name: Hismena
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates: Idyllshire
Housing:
Steps:
1. Bought 10 Singing Clusters from Hismena in Idyllshire for 400 poetics
2. Did an a few duities including a leveling rulet
3. Turned in the quest "Seeking Inspiration"
4. My original 10 Clusters were gone
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: