When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2017-07-31
Frequency: Still not working
World name: Brynhildr
Character name: Asteria Kairos
Retainer name:
NPC name:
Monster name:
Class/Level: 70 DRK
Party or solo: both
In-game time:
Area and coordinates:
Housing:
Steps:
1. Transfered from ultros? I think thats the server
2. Leveled to 70
3. Part of FC and have ownership of a house with 2 others.
4. Went to Central shroud to get the quest "Bird in hand" not there
5. Checked recent quests to see if I had done the pre req's for the quest
6. I have done them all except "My fiesty little chocobo"
7. I HAVE my mount as a companion already because I already did that quest on the other server before I transfered.
8. I went to see if I could get the quest from the guy in south shroud.
9. No quest searched everything everywhere but the stable at the fc and at my house both say I dont have chocobo raising which requires the quest "Bird in hand"
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Telus
- Modem maker/model number:

■ PC Specs


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\VioletCutie\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0505
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16314.512MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18746.512MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 488.496GB SYSTEM_FREEDISC_SPACE 143.831GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8071.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8157.256 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8476
SYSTEM_GRAPHICS_DRIVER_DATE 6/26/2017 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers / Headphones (Plantronics HD1)
SYSTEM_SOUND_DEVICE_ID {437E25B9-DF9B-46A6-AB44-7881B3EAF3B6}
SYSTEM_SOUND_DEVICE_NAME RIG5020HD.sys
SYSTEM_SOUND_DRIVER_VERSION 8.01.0015.8543
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/16/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {41A9404A-1D88-4728-9D5A-8A7B132240AB}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8051
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/24/2017 00:00:00
SYSTEM_SOUND ASUS PB258-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E828051E-5829-422E-9CD2-965DB2C4006C}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B91D0660-6C9A-11E7-8004444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B91D2D70-6C9A-11E7-8007444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B91D2D70-6C9A-11E7-8009444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63EB0A00-31E1-11E7-8002444553540000}
SYSTEM_INPUT_NAME Logitech G710 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63ED53F0-31E1-11E7-8003444553540000}
SYSTEM_INPUT_NAME Logitech G710 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09E039C0-31DE-11E7-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63E89900-31E1-11E7-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

boot
World of Warcraft
#general - Discord
In-Game Bugs - Post New Thread - Google Chrome
Twitch - Google Chrome
OBS 19.0.3 (64bit, windows) - Profile: Untitled - Scenes: Untitled
Chord Overstreet - Hold On
Settings
Settings
Store
Store
Windows Shell Experience Host
Twitch - Google Chrome
flig
nelli [ice] - Chat
Blizzard App


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Blizzard App
Diablo III
Driver Booster 4.4
Google Chrome
Heroes of the Storm
League of Legends
Mozilla Firefox 53.0.2 (x86 en-US)
Notepad++ (32-bit x86)
NVIDIA Stereoscopic 3D Driver
OBS Studio
Overwatch
Adobe Photoshop CC 2017
Corsair Link(TM) USB Dongle (Driver Removal)
Steam
TeamViewer 12
WebTablet FB Plugin 32 bit
World of Warcraft
Corsair LINK 4
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Corsair LINK 4
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Gyazo 3.3.2
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2005 Redistributable
Futuremark SystemInfo
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Epic Games Launcher
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Twitch
Realtek PC Camera
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
League of Legends
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (10/30/2015 3.6)
GIMP 2.8.22
Krita (x64) 3.1.4.0
Logitech Gaming Software 8.94
Mozilla Maintenance Service
Speccy
Divinity: Original Sin (Classic)
3DMark Demo
The Witcher 3: Wild Hunt
Miscreated
Dead by Daylight
Rising Storm 2: Vietnam
CHKN
Wallpaper Engine
Amnesia: The Dark Descent
PLAYERUNKNOWN'S BATTLEGROUNDS
Citadel: Forged With Fire (Beta)
Counter-Strike: Global Offensive
Vulkan Run Time Libraries 1.0.42.1
Wacom Tablet
WebTablet FB Plugin 64 bit
WinRAR 5.40 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Windows 10 Update and Privacy Settings
Malwarebytes version 3.1.2.1733
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA 3D Vision Driver 384.76
NVIDIA Control Panel 384.76
NVIDIA Graphics Driver 384.76
NVIDIA GeForce Experience 3.7.0.81
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.6.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 25.6.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.7.0.81
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.80.1
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 00002940
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\CCLibrary.exe 00002C7C
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\libs\node.exe 00002AE4
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCXProcess\CCXProcess.exe 00002DA8
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCXProcess\libs\node.exe 00002DB4
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 00002D98
C:\Program Files (x86)\Blizzard App\Battle.net.9093\Battle.net Helper.exe 0000DC98
C:\Program Files (x86)\Blizzard App\Battle.net.9093\Battle.net.exe 000076E4
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00000C88
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 00000DDC
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00002AD0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000EBC8
C:\Program Files (x86)\Gyazo\GyStation.exe 00002680
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000694
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003178
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000D7EC
C:\Program Files (x86)\Steam\Steam.exe 000025D0
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 0000C828
C:\Program Files (x86)\World of Warcraft\Wow-64.exe 0000F15C
C:\Program Files (x86)\obs-studio\bin\64bit\obs64.exe 0000DC8C
C:\Program Files (x86)\obs-studio\obs-plugins\64bit\cef-bootstrap.exe 0000F374
C:\Program Files\Logitech Gaming Software\LCore.exe 000020A4
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 000021D4
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 000017E4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 0000207C
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00001E08
C:\Program Files\Windows Defender\MSASCuiL.exe 000023AC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.820.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001D8C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11706.1001.26.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000037E8
C:\ProgramData\Battle.net\Agent\Agent.5725\Agent.exe 00006F68
C:\Users\VioletCutie\AppData\Local\Discord\app-0.0.297\Discord.exe 00002478
C:\Users\VioletCutie\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002D6C
C:\Users\VioletCutie\AppData\Roaming\Spotify\Spotify.exe 00002A28
C:\Users\VioletCutie\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00002714
C:\WINDOWS\Explorer.EXE 000019A0
C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe 0000F034
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003F3C
C:\WINDOWS\system32\DllHost.exe 00003DC0
C:\WINDOWS\system32\SettingSyncHost.exe 00002154
C:\WINDOWS\system32\conhost.exe 00005168
C:\WINDOWS\system32\rundll32.exe 00000B50
C:\Windows\System32\GameBarPresenceWriter.exe 00009A30
C:\Windows\System32\RuntimeBroker.exe 00001914
C:\Windows\System32\SystemSettingsBroker.exe 00006A8C
C:\Windows\System32\smartscreen.exe 0000BF94
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000184C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001B58
c:\windows\system32\sihost.exe 00000788
c:\windows\system32\svchost.exe 00001D30
c:\windows\system32\taskhostw.exe 00000D6C

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version: