Veuillez utiliser le modèle suivant lorsque vous rapportez un problème et remplissez tous les champs nécessaires.

Date et heure : 14h30
Fréquence :
Monde : Zodiark
Nom du personnage : Luminae Light
Nom du PNJ :
Nom du monstre :
Classe/niveau : Mage rouge / niveau 70
Équipe ou seul : Seul
Race : Miqo'te
Heure dans le jeu :
Région et coordonnées :

Étapes :
J'ai utilisée ma potion philtre d'illusion , sauf que je n'ai pas pu modifier completement mon personnage a part sa race et son ethnie , je n'ai donc pas pu modifier son visage ou quoi que ce soit

Connexion internet
- Type de connexion / fournisseur d'accès
- Marque et modèle du modem/routeur

■ Configuration PC

Pour obtenir les informations système, lancez le Programme de connexion puis cliquez sur Configuration → Informations système → Ouvrir

-=-=-=-=- System Information -=-=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Enixi\Documents
FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Professionnel 64 bits (6.2, version 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS E16J9IMS Ver:3.18
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 8106.926MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 10427.535MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 117.981GB SYSTEM_FREEDISC_SPACE 59.691GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 831.432GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4053.463 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6d1fd205efa7f979\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6d1fd205efa7f979\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6d1fd205efa7f979\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6d1fd205efa7f979\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 21.20.0016.4678
SYSTEM_GRAPHICS_DRIVER_DATE 5/17/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8069 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_03000c7e8c0ed100\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_03000c7e8c0ed100\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_03000c7e8c0ed100\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_03000c7e8c0ed100\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8476
SYSTEM_GRAPHICS_DRIVER_DATE 6/27/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Haut-parleurs (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {35E5D39F-70FE-4629-B72D-47A6DF1913E8}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8036
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 1/5/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6C3F2F0-3124-11E7-8002444553540000}
SYSTEM_INPUT_NAME Radio Switch Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6C3F2F0-3124-11E7-8003444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6C3F2F0-3124-11E7-8004444553540000}
SYSTEM_INPUT_NAME MSI EPF USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6C3F2F0-3124-11E7-8005444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6C3F2F0-3124-11E7-8007444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6C63CE0-3124-11E7-800A444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6C63CE0-3124-11E7-800B444553540000}
SYSTEM_INPUT_NAME SteelSeries Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6C63CE0-3124-11E7-8009444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

SCM
FFXIVLauncher
FINAL FANTASY XIV
Hôte de l’expérience Windows Shell
Explorateur de fichiers
Problèmes dans le jeu - Ecrire un nouveau sujet - Mozilla Firefox
FINAL FANTASY XIV - A Realm Reborn


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Application Blizzard
Diablo III
Heroes of the Storm
MSI Remind Manager
Battery Calibration
Help Desk
Dragon Center
Sizing Options
League of Legends
Mozilla Firefox 54.0.1 (x86 fr)
Overwatch
SpeedFan (remove only)
Steam
TeamViewer 12
Logiciel Intel® PROSet/Wireless
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
League of Legends
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.36
MSI Remind Manager
Realtek Card Reader
Battery Calibration
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Help Desk
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Dragon Center
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Sizing Options
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
CCleaner
Logitech - Assistant pour jeux vidéo 8.92
Mozilla Maintenance Service
FINAL FANTASY X/X-2 HD Remaster
H1Z1: King of the Kill
SteelSeries Engine 3.10.8
Synaptics Pointing Device Driver
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.33.0
Vulkan Run Time Libraries 1.0.42.1
WinRAR 5.40 (64-bit)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
SCM
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Intel® PROSet/Wireless WiFi Software
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) PRO/Wireless Driver
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Intel(R) Rapid Storage Technology
Ansel
Panneau de configuration NVIDIA 384.76
NVIDIA Pilote graphique 384.76
NVIDIA GeForce Experience 3.7.0.81
NVIDIA Optimus Update 25.6.0.0
NVIDIA Logiciel système PhysX 9.17.0524
Mises à jour NVIDIA 25.6.0.0
SHIELD Streaming
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.7.0.81
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.80.1
Killer Drivers
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00003170
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000C4C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001FA4
C:\Program Files (x86)\SCM\SCM.exe 00002750
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00002948
C:\Program Files\Logitech Gaming Software\LCore.exe 00000054
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00000F54
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002BA4
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00003238
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 000022E0
C:\Program Files\Windows Defender\MSASCuiL.exe 00002468
C:\WINDOWS\Explorer.EXE 00001A38
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6d1fd205efa7f979\igfxEM.exe 000034D4
C:\WINDOWS\system32\DllHost.exe 00002864
C:\WINDOWS\system32\SettingSyncHost.exe 00002188
C:\WINDOWS\system32\conhost.exe 00002B5C
C:\WINDOWS\system32\wbem\unsecapp.exe 00003280
C:\Windows\System32\GameBarPresenceWriter.exe 000018E8
C:\Windows\System32\RuntimeBroker.exe 00001458
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 0000282C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000008F0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002E54
D:\Program Files (x86)\Final Fantasy 14 Online\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003140
D:\Program Files (x86)\Final Fantasy 14 Online\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000004CC
D:\Program Files (x86)\Final Fantasy 14 Online\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000033D0
c:\windows\system32\sihost.exe 00002B80
c:\windows\system32\svchost.exe 000028B0
c:\windows\system32\taskhostw.exe 00001E80