When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: anytime
Frequency: all the time
Steps:
1. pair the ps4 controller to the pc
2. boot up FFXIV
3. Controller is not working at on in the game for anything. Works fine if the controller is plug in.

if you need any more info I am will any happy to give all the info you need.

Connection Specs
- Type of internet connection/provider: ATT 50MB/s
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: HP Omen
Laptop Model Number: 870-213w



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Gaming\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16319.727MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19263.727MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.241GB SYSTEM_FREEDISC_SPACE 7.425GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 920.451GB SYSTEM_FREEDISC_SPACE 920.247GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 11.061GB SYSTEM_FREEDISC_SPACE 1.362GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8081.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8159.863 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1768 x 992 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\nvhdc.inf_amd64_261118f104023aa1\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhdc.inf_amd64_261118f104023aa1\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhdc.inf_amd64_261118f104023aa1\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhdc.inf_amd64_261118f104023aa1\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8546
SYSTEM_GRAPHICS_DRIVER_DATE 8/24/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ELEFW461A-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {98FF72C6-7F7E-4BB1-90E8-0833E77D4705}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDDF1310-DC30-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDE3CE00-DC30-11E7-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDE3CE00-DC30-11E7-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDE3CE00-DC30-11E7-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ADD1B560-DD30-11E7-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Settings
#ffxiv_sargatanas - Discord
DS4Windows
Minecraft Launcher
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Twitch
Microsoft Store
Microsoft Store
Blizzard Battle.net
Windows Shell Experience Host
OMEN by HP 870-200 More Support Options | HP® Customer Support ‎- Microsoft Edge


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Advanced Combat Tracker (remove only)
Battle.net
FF Logs Uploader
Destiny 2
Diablo III
Google Chrome
Hearthstone
HP JumpStart Apps
McAfee LiveSafe
NVIDIA Stereoscopic 3D Driver
StarCraft II
Steam
World of Warcraft
HP System Event Utility
HP Orbit
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
HP Support Assistant
Dropbox Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23506
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
HP Support Solutions Framework
Intel® PROSet/Wireless Software
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
HP JumpStart Bridge
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506
Java 8 Update 151
HP ePrint SW
FINAL FANTASY XIV - A Realm Reborn
CyberLink Power Media Player 14
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Java Auto Updater
HP ePrint SW
Realtek Card Reader
Google Update Helper
HP Sure Connect
HP Recovery Manager
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23506
Microsoft Visual C++ 2005 Redistributable
Adobe AIR
HP JumpStart Launch
Dropbox 25 GB
Realtek Ethernet Controller Driver
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
HP Customer Experience Enhancements
HP ePrint SW
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Intel(R) Wireless Bluetooth(R)
OMEN Control
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
FF Logs Uploader
Intel(R) Chipset Device Software
HP Audio Switch
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Black Desert Online
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
BattlePing
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 17.01 beta (x64)
HP Documentation
Microsoft Office 365 - en-us
Starbound
Undertale
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.51.0
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
HP ePrint SW
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
HP Orbit
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
HP ePrint SW
Energy Star
Intel(R) PRO/Wireless Driver
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Management Engine Components
HP ePrint SW
Microsoft VC++ redistributables repacked.
Bonjour
Intel® Trusted Connect Service Client
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Intel(R) Management Engine Components
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA 3D Vision Driver 385.46
NVIDIA Control Panel 385.46
NVIDIA Graphics Driver 385.46
NVIDIA GeForce Experience 3.4.0.70
NVIDIA Optimus Update 23.23.30.0
NVIDIA PhysX System Software 9.17.0329
NVIDIA Update 23.23.30.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.4.0.70
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.51.2
Intel(R) Ready Mode Technology
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
HP Orbit Service
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
HP ePrint SW


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Battle.net\Battle.net.9601\Battle.net Helper.exe 00003D2C
C:\Program Files (x86)\Battle.net\Battle.net.exe 00003990
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001D38
C:\Program Files (x86)\HP\HP JumpStart Launch\HPJumpStartLaunch.exe 000003C0
C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe 00003420
C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 000025B4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001C04
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000038D8
C:\Program Files (x86)\Steam\Steam.exe 000030E8
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00003290
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe 00001AA0
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00002E0C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003390
C:\Program Files\Windows Defender\MSASCuiL.exe 0000334C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.10.572.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00002A18
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11711.1001.5.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00003CE0
C:\ProgramData\Battle.net\Agent\Agent.5955\Agent.exe 00000C9C
C:\Users\Gaming\AppData\Local\Discord\app-0.0.298\Discord.exe 00003670
C:\Users\Gaming\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000033E4
C:\Users\Gaming\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe 00002050
C:\Users\Gaming\AppData\Roaming\Twitch\Bin\Twitch.exe 00003280
C:\Users\Gaming\Documents\Curse\Minecraft\Install\minecraft.exe 00003978
C:\Users\Gaming\Downloads\DS4Windows\DS4Windows.exe 00003210
C:\Windows\System32\InstallAgent.exe 00002A10
C:\Windows\System32\RuntimeBroker.exe 00002008
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 00002240
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00000E6C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003B6C
C:\windows\ImmersiveControlPanel\SystemSettings.exe 00003878
C:\windows\SysWOW64\cmd.exe 000001E0
C:\windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00001DA8
C:\windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe 00002C74
C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000018C0
C:\windows\explorer.exe 00001A2C
C:\windows\system32\ApplicationFrameHost.exe 00003120
C:\windows\system32\DllHost.exe 00002930
C:\windows\system32\SearchFilterHost.exe 00003C5C
C:\windows\system32\SettingSyncHost.exe 00002BB0
C:\windows\system32\browser_broker.exe 00003EF4
C:\windows\system32\conhost.exe 0000041C
c:\program files\common files\mcafee\modulecore\ModuleCoreService.exe 00002108
c:\windows\system32\sihost.exe 00001D50
c:\windows\system32\svchost.exe 00002870
c:\windows\system32\taskhostw.exe 0000394C