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  1. 07-28-2017 04:31 AM #3
    Fu_Hao
    Player
    Fu_Hao's Avatar
    Join Date
    Jun 2015
    Posts
    38
    Character
    Fu Hao
    World
    Faerie
    Main Class
    Monk Lv 60
    (3 of 5)

    So I then went to Chat Support, who told me they can't help me BUT I could contact a GM in-game through the Support Desk and the GMs are capable of sending me a new Fantasia.

    After submitting my ticket, they reached out the next day with the SAME generic reply I was originally e-mailed. I replied back that I was not asking for a refund, but that I just wanted someone to help me. They responded back the day after that to tell me they appreciate me reaching out and to submit feedback on the forums??? I replied again, and the day after THAT they tell me that this request is outside their "scope of services"????
    (0)
    Last edited by Fu_Hao; 07-28-2017 at 04:35 AM.
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