Unable to Obtain Scholar Job Quest!

[Kraid]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Every day since last week
Frequency: all the time
World name: Diabolos
Character name: Ace Rerak
Retainer name: N/A
NPC name: Receptionist for Arcanist Guild
Monster name: N/A
Class/Level: 50/Arcanist
Party or solo: solo
In-game time: all the time
Area and coordinates: Limsa Lominsa
Housing:
Steps:
1. Went to Limsa with level 50 Arcanist/Summoner
2. Went to Arcanist Guild
3. Cannot accept starting job quest for Scholar. Quest is red to me, even though I have accomplished all the pre-reqs.

*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Fiber/Atlantic Broadband
- Modem maker/model number: modem provided by ISP

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\David\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 10/09/14 13:50:40 Ver: 22.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16327.246MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32711.246MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.222GB SYSTEM_FREEDISC_SPACE 53.544GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2016.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8163.623 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8476
SYSTEM_GRAPHICS_DRIVER_DATE 6/26/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Razer Kraken USB)
SYSTEM_SOUND_DEVICE_ID {9F51459C-C6C2-45D2-AAAD-59D786CDB0C2}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/23/2014 00:00:00
SYSTEM_SOUND SPDIF-Out (SB Recon3D PCIe)
SYSTEM_SOUND_DEVICE_ID {0A86EAF0-1AE1-44D2-9901-8A80FE47A4F4}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0101.0062
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/18/2015 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {7693BA29-3A72-47A7-8C6A-87F4E10FFC70}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/19/2017 00:00:00
SYSTEM_SOUND Speakers (SB Recon3D PCIe)
SYSTEM_SOUND_DEVICE_ID {930EE4E5-2551-42AB-942E-A9245EADFEC4}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0101.0062
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/18/2015 00:00:00
SYSTEM_SOUND Speakers (Razer Surround Audio Controller)
SYSTEM_SOUND_DEVICE_ID {9AA8D5E0-84F4-4DF8-897C-3A6615E6B116}
SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/13/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {70C93170-6E1D-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {70C95880-6E1D-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {284CD8E0-1DE5-11E6-8001444553540000}
SYSTEM_INPUT_NAME Razer Kraken
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E8C4D80-17D1-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E8EBE80-17D1-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E8EBE80-17D1-11E7-8003444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E8EBE80-17D1-11E7-8004444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {70C97F90-6E1D-11E7-8003444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {70C97F90-6E1D-11E7-8004444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Made in Abyss Episode 2 - AniLinkz - Mozilla Firefox
Photos
Store
Photos
Store
NVIDIA GeForce Overlay
Windows Shell Experience Host


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Creative Cloud
Adobe Flash Player 26 NPAPI
Autodesk Desktop App
Battle.net
EA Shared Game Component: Activation
Dolby Digital Live Pack
Fraps (remove only)
Google Chrome
Heroes of the Storm
HP Remote Solution
NETGEAR A6210 Genie
K-Lite Codec Pack 9.3.0 (Full)
Mozilla Firefox 54.0.1 (x86 en-US)
Mozilla Maintenance Service
NCSOFT Game Launcher
NVIDIA Stereoscopic 3D Driver
Xiph.Org Open Codecs 0.85.17777
Origin
Overwolf
Razer Chroma SDK Core Components
Razer Surround
TeamSpeak 3 Client
TurboTax 2014
uTorrentControl_v1 Toolbar
VLC media player
Windows Live Essentials
Webroot SecureAnywhere
Microsoft_VC90_ATL_x86
Windows Live Communications Platform
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft_VC90_CRT_x86
Razer Synapse
Microsoft_VC80_ATL_x86
CCC Help Spanish
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Windows Live UX Platform Language Pack
Windows Live Messenger
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Sound Blaster Recon3D PCIe Extras
CCC Help Greek
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
CCC Help Norwegian
Windows Live Writer Resources
ActiveCheck component for HP Active Support Library
CCC Help Italian
Java 8 Update 101
Adobe Creative Suite 5 Master Collection
Plex Media Server
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Photo Gallery
CCC Help Hungarian
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
TurboTax 2014 WinPerFedFormset
Microsoft ASP.NET MVC 4 Runtime
Junk Mail filter update
CCC Help Japanese
Visual Studio C++ 10.0 Runtime
TurboTax 2014 wvaiper
PowerRecover
Java Auto Updater
Intel(R) Chipset Device Software
Microsoft Games for Windows Marketplace
Windows Live UX Platform
Autodesk AutoCAD Performance Feedback Tool 1.2.4
HP Support Assistant
Plex Media Server
Apple Software Update
CCC Help Polish
HP Support Solutions Framework
CCC Help Korean
CCC Help Russian
HP Customer Experience Enhancements
Movie Maker
TurboTax 2014 WinPerTaxSupport
Google Update Helper
QuickTime 7
Microsoft_VC90_MFC_x86
HPAsset component for HP Active Support Library
FARO LS 1.1.502.0 (64bit)
HP Easy Backup
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Windows Live PIMT Platform
Windows Live Mail
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 Parser and SDK
Microsoft Visual C++ 2005 Redistributable
Mass Effect™: Andromeda
CCC Help Chinese Standard
Adobe Photoshop CS6
CCC Help French
Ventrilo Client
ASUS Boot Setting
ASUS Ai Charger
Adobe Lightroom
Microsoft Games for Windows - LIVE Redistributable
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB954430)
Windows Live Writer
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Windows Live SOXE Definitions
MSVCRT
MSVCRT110
Compatibility Pack for the 2007 Office system
HP Update
Microsoft_VC80_CRT_x86
VC80CRTRedist - 8.0.50727.6195
CCC Help Turkish
Catalyst Control Center InstallProxy
Microsoft Office PowerPoint Viewer 2007 (English)
Windows Live Writer
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
CCC Help Portuguese
Adobe AIR
Microsoft Visual C++ 2005 Redistributable
Google Update Helper
Adobe Refresh Manager
Adobe Acrobat Reader DC
CCC Help Thai
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
CCC Help Swedish
NETGEAR A6210 Genie
Windows Live Mail
HP Odometer
HP Support Information
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
CCC Help Finnish
PDF Settings CS6
Windows Live Essentials
CCC Help Danish
Windows Live Installer
CCC Help Dutch
HP Remote Solution
SketchUp Import 2016
Windows Live Photo Common
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Action Replay PowerSaves 3DS version 1.45
EA Shared Game Component: Activation
MSVCRT_amd64
Microsoft_VC80_MFC_x86
Windows Live Writer
Apple Application Support (32-bit)
Autodesk Featured Apps 2016
Photo Common
Microsoft_VC80_MFCLOC_x86
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918
LightScribe System Software
D3DX10
Microsoft Visual C++ 2015 RC Redistributable (x64) - 14.0.22816
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
CCC Help English
OpenOffice.org 3.1
CCC Help German
DirectX for Managed Code Update (Summer 2004)
Movie Maker
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
CCC Help Czech
Windows Live Messenger
TurboTax 2014 WinPerReleaseEngine
Sound Blaster Recon3D PCIe
HP Setup
TurboTax 2014 wrapper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
MSXML 4.0 SP2 (KB973688)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Photo Gallery
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Windows Live SOXE
CCC Help Chinese Traditional
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - Datel Design & Development (usbio) USBIOControlledDevices (04/21/2009 2.40.0.0)
Windows Driver Package - Datel Design & Development USBIOControlledDevices (04/21/2009 2.40.0.0)
CCleaner
Defraggler
DivX Setup
DriverAgent by eSupport.com
Guild Wars 2
Logitech Gaming Software 8.57
Microsoft Office Home and Student 60 day trial
Warframe
Vulkan Run Time Libraries 1.0.3.1
Vulkan Run Time Libraries 1.0.42.1
WinRAR 4.20 (64-bit)
iTunes
Microsoft Visual C++ 2005 Redistributable (x64)
Apple Mobile Device Support
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft_VC80_MFCLOC_x86_x64
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
Microsoft .NET Framework 4.5.2
Windows 10 Update and Privacy Settings
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft_VC80_CRT_x86_x64
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Autodesk Network License Manager
Bonjour
Autodesk CAD Manager Tools
Windows Live Family Safety
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Logitech Gaming Software
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23918
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft_VC90_ATL_x86_x64
Microsoft Silverlight
Intel® Matrix Storage Manager
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft_VC90_CRT_x86_x64
Microsoft Application Error Reporting
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft_VC90_MFC_x86_x64
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft High Definition Audio Utility (64-bit)
Ansel
NVIDIA 3D Vision Driver 384.76
NVIDIA Control Panel 384.76
NVIDIA Graphics Driver 384.76
NVIDIA GeForce Experience 3.7.0.81
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.6.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 25.6.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.7.0.81
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.80.1
Apple Application Support (64-bit)
Microsoft_VC80_MFC_x86_x64
Dauntless
Windows Live ID Sign-in Assistant
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Paragon Migrate OS to SSD™ 4.0
Microsoft Security Client
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23918
MSVCRT110_amd64
Windows Live MIME IFilter


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\CCLibrary.exe 000033A4
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\libs\node.exe 000032B0
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCXProcess\CCXProcess.exe 000021A8
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCXProcess\libs\node.exe 00001C40
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe 000020D8
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 000032C4
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00002FF4
C:\Program Files (x86)\Creative\Sound Blaster Recon3D PCIe\Sound Blaster Recon3D PCIe Control Panel\SBRnPCIe.exe 00002F50
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002854
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe 00002EF0
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe 00002E08
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00002AF0
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002BC0
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000017D8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002CC8
C:\Program Files (x86)\Razer\Razer_Kraken0502_Driver\Drivers\SysAudio\Kraken0502Helper.exe 00002C4C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000008A8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001B50
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000029CC
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00002A0C
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 00002FBC
C:\Program Files\Webroot\WRSA.exe 00001F38
C:\Program Files\Windows Defender\MSASCuiL.exe 00002DC0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.820.0_x64__kzf8qxf38zg5c\SkypeHost.exe 0000203C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.18062.13720.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002764
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11706.1001.25.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002490
C:\WINDOWS\Explorer.EXE 00001948
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001A10
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002218
C:\WINDOWS\system32\DllHost.exe 000008A4
C:\WINDOWS\system32\SettingSyncHost.exe 000023E8
C:\WINDOWS\system32\conhost.exe 000020B8
C:\Windows\System32\RuntimeBroker.exe 00001CB0
C:\Windows\System32\smartscreen.exe 00001B84
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00001DB4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001BE4
c:\windows\system32\sihost.exe 00000FBC
c:\windows\system32\svchost.exe 00002F04
c:\windows\system32\taskhostw.exe 000019F8

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: n/a
Laptop Model Number: n/a

Gamepad Manufacturer: n/a
Gamepad Model Name: n/a
Gamepad Part Number: n/a

Browser Information
- Name and version of the browser currently in-use: Chrome Version 59.0.3071.115 (Official Build) (64-bit)
- Internet Explorer Version: n/a

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: n/a

Model Number of the PlayStation®Vita You Are Using
- Model Number: n/a

Information About the Peripherals You Are Using
-Type: Razer keyboard, mouse, headset
-Maker: see above
-Model Number:no clue

[Mholito]

Did you unequip your soulcrystal? I'm fairly sure that quest can only be done as ACN.