I left the novice network and I am a new player. I got sick of watching 'mentors' insulting new players and generally making disparaging comments about the player base. It wasn't all of the mentors that were acting this way but it happened often enough that I wanted nothing more to do with the chat room. It troubles me that new players might be chased away from FFXIV because people who are supposedly representing the best of the player base can only type hateful things into their chat.